Sizing up the sincerity of corporate apologies
Jason Landman’s stateroom on the Carnival Miracle vibrated with from the moment his ship cast off in Long Beach, Calif., until it docked.
Carnival
“Apparently with Carnival, the passenger does not always come first”
Kristen Hernandez thought she’d found a bargain on the Carnival Breeze next month. Or, to be more precise, she thought her travel agent had found one.
Kicked off my cruise for getting sick
Shortly before her cruise to Mexico sets sail, Regina Hatfield and her family are ushered off the ship. The reason? She’s experiencing sharp pains in her kidney. Now her cruise line wants to keep her money. Is it allowed to do that?
What to expect if you’re expecting to cruise
Bryan and Fola Nelson were excited about their upcoming five-night Bahamas cruise on the Carnival Fascination. It was to be their last vacation before the birth of their first child.
“We paid for a seven-night cruise and only got six”
Rina and Hasan Subhani disembarked from their cruise on the Carnival Glory with a sinking feeling. Along with a litany of complaints, one rises above the rest: The couple feels they were cheated from a day of their vacation.
“The stomping did not stop until 12:45 a.m.”
Another day, another denial – this time, from Carnival Cruise Lines.
Yuck! Carnival served me dinner with a side order of chewing gum
When Marilyn Sweeney bit into a serving of sweet potato casserole during her seven-day Eastern Caribbean cruise on the Carnival Valor she tasted something unusual. It was rubbery, with a faint mint flavor.
Smoked out of my suite on the Carnival Miracle
Andrew Besterman’s eight-day cruise to the Bahamas on the Carnival Miracle was something short of divine. For the duration of the journey, he was annoyed by the odor of cigarette smoke which seeped into his mini-suite from the cabin next door.
Can this trip be saved? “This was the worst vacation any of us have ever taken”
Whenever I get complaint like Ashish Kapila’s, my first reaction is, “Oh no, not another laundry list.”