Question: We were recently scheduled to sail on a seven-day Carnival cruise to Mexico. A few minutes after we boarded in Long Beach, Calif., I had horrible kidney pains. I couldn’t walk, and felt as if I was going to pass out.
My husband immediately took me to the medical doctor on board. He performed an ultrasound and I asked for something for the pain. All of a sudden he said you need to get off the ship because you have a kidney infection. Within two minutes we had three Carnival employees rushing us to get our bags and they escorted us off the ship.
All the while, I could barely walk. One of the employees told me not to worry, that I could cruise at a “later date.” Everything happened so fast. I was never given a choice of whether to stay on board or not. Read more “Kicked off my cruise for getting sick”
When Antonia Giannasca called Carnival Cruise Lines this year to book a vacation to Mexico for her extended family, the sales representative assured her that she had all the travel documents necessary to board the ship. Read more “The ship sailed, but they didn’t”
Rina and Hasan Subhani disembarked from their cruise on the Carnival Glory with a sinking feeling. Along with a litany of complaints, one rises above the rest: The couple feels they were cheated from a day of their vacation.
When Marilyn Sweeney bit into a serving of sweet potato casserole during her seven-day Eastern Caribbean cruise on the Carnival Valor she tasted something unusual. It was rubbery, with a faint mint flavor.
“I did not recognize it at first,” she says. “I thought it was food.”
Anne Newman’s holiday cruise from Baltimore to the Bahamas on the Carnival Pride got off to the worst start possible when two members of her party — her brother and father — were left standing at the dock because of a paperwork problem.
No, they didn’t bring the wrong birth certificate. Instead, they had inadvertently packed their travel documents in their bags and checked them.