Peggy Smith admits she was involved in an “accident” with her Budget rental in Salt Lake City last year.
Read more “Is this car’s value really “diminished” – or is this a money grab?”
Nicholas Gerasimatos says he bought a “lemon” from a Jaguar Land Rover dealership recently. I’ll take him at his word.
Read more “He bought a lemon, but can we squeeze out some “lost time” compensation for him?”
This is a first: Budget is telling one of its customers to buy it a new car. He wants our help. The advocacy team is considering this case, but I’d love to get your thoughts before we get involved.
Read more “The Taurus is a total loss – should he pay $22,000?”
United Airlines promises Linda Oliver that it will reimburse her car rental expenses when her flight is delayed. So why won’t it?
Read more “Why won’t United reimburse me for my car rental?”
When Charles Whitmore returned his Dollar rental to the Fort Lauderdale, Fla., airport location less than 24 hours after it was due, he expected to pay a penalty.
But $246? That must be some kind of mistake.
That’s what our advocacy team thought when his case arrived. And it was.
Read more “Another $246 for a late rental? This must be some kind of mistake.”