Is this car’s value really “diminished” – or is this a money grab?

Peggy Smith admits she was involved in an “accident” with her Budget rental in Salt Lake City last year.
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He bought a lemon, but can we squeeze out some “lost time” compensation for him?

Nicholas Gerasimatos says he bought a “lemon” from a Jaguar Land Rover dealership recently. I’ll take him at his word.
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The Taurus is a total loss – should he pay $22,000?

This is a first: Budget is telling one of its customers to buy it a new car. He wants our help. The advocacy team is considering this case, but I’d love to get your thoughts before we get involved.
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Why won’t United reimburse me for my car rental?

United Airlines promises Linda Oliver that it will reimburse her car rental expenses when her flight is delayed. So why won’t it?
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Another $246 for a late rental? This must be some kind of mistake.

When Charles Whitmore returned his Dollar rental to the Fort Lauderdale, Fla., airport location less than 24 hours after it was due, he expected to pay a penalty.

But $246? That must be some kind of mistake.

That’s what our advocacy team thought when his case arrived. And it was.
Read more “Another $246 for a late rental? This must be some kind of mistake.”