Here’s why you shouldn’t purchase two one-way tickets to save money

Many travel sites claim you can sometimes save money by booking two one-way tickets instead of a round-trip ticket. But is there a downside to this practice? Read more “Here’s why you shouldn’t purchase two one-way tickets to save money”

I canceled my reservation for a full refund — so why did Sleep-Inn charge me $400?

When Robert Williams cancels his reservation at a Sleep Inn through Travelocity, he receives a verification — but no money. What gives? Read more “I canceled my reservation for a full refund — so why did Sleep-Inn charge me $400?”

A dramatically changed schedule on Frontier should lead to a refund

Beth Bixel books a flight on Frontier Airlines. Later, the airline changes the departure time. The new schedule has her arriving at her destination too late. She cancels the ticket, but is charged anyway. Can our advocates help her get her money back? Read more “A dramatically changed schedule on Frontier should lead to a refund”

Does a sudden serious illness and no trip insurance equal a missed honeymoon?

This unfortunate couple had to cancel their wedding when the fiancé became seriously ill. Then when they tried to postpone their honeymoon cruise, things got even worse. Read more “Does a sudden serious illness and no trip insurance equal a missed honeymoon?”

If AT&T fails and no one is around to hear it, does it make a sound?

If a company promises a discount, but there’s no record of it, did it really happen? Read more “If AT&T fails and no one is around to hear it, does it make a sound?”