AT&T canceled my phone by accident. Can you help me get back my trade-in credits?
When AT&T cancels Jacob Flores’ phone by mistake, he loses his trade-in credits. Now, he can’t get them back. What should he do?
AT&T
Her final AT&T bill is much too high. Where’s her refund?
Michelle Wu is billed for an extra month of AT&T service. She pays it, hoping to get refunded. But the money never comes. Now what?
If my AT&T account is closed, why are they sending me another bill?
After Chung Seop Song cancels his AT&T internet account, the bills keep coming. What about that notice that said he had zero balance due? Does that mean anything?
Buy this! Here are your 2018 Readers’ Choice Award winners
AT&T, Disney and Southwest Airlines have won top honors in the 2018 Elliott Readers’ Choice Customer Service Awards, an annual recognition of companies that offer outstanding customer support and service.
Charter will pay my early termination fee, but how do I prove I have one?
When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help?
I canceled my AT&T service, so why am I still being billed?
Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How to get rid of them?
Hit with an early termination fee from AT&T — and then some
Santosh Reddy gets hit with an extra charge after terminating his AT&T account. Can they do that?