Another lost honeymoon. Who is to blame here?

Jason Clements and his new wife planned the perfect honeymoon in Ireland, including tickets from Phoenix to Dublin via Philadelphia on American Airlines and British Airways, purchased through the online travel site CheapOair (a brand of Fareportal). They even purchased trip protection insurance. But they didn’t get to take the trip – or receive a refund for their airfares. Read more “Another lost honeymoon. Who is to blame here?”

These United tickets are pretty screwed up. Can you help?

Travel agents are supposed to help. But Rachel Jordan could be forgiven for thinking otherwise when her agent couldn’t — or wouldn’t — straighten out the ticketing errors United Airlines made with her family’s flights. Read more “These United tickets are pretty screwed up. Can you help?”

What happened to my tickets? And where’s my refund?

Sanda Anca Sperneac’s trip to Budapest, Hungary, turned out to be more expensive than she expected. She had to pay extra to get home to Toronto because of her travel booking company’s mistake – to the tune of 922 Canadian dollars ($689). Read more “What happened to my tickets? And where’s my refund?”

‘Ghost fares’ haunt travelers

Craig Keffer is haunted by ghost fares. Read more “‘Ghost fares’ haunt travelers”

Priceline promised me a business class ticket, but then it reneged

A canceled flight, a downgraded ticket, and flubbed seat assignments conspire to threaten a Spanish vacation. Read more “Priceline promised me a business class ticket, but then it reneged”

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