All Rhonda Bryant wanted was a refund for her airline ticket. She’d booked three tickets with American Airlines for a trip from Portland, Maine, to San Francisco. But when American canceled her connecting flight from Charlotte to San Francisco after hours of delays, her plans fell apart.
Thomas Larson thought he’d done everything right when he booked a flight from Raleigh-Durham to Ketchikan, Alaska. He’d bought a multi-airline itinerary through Alaska Airlines: The first leg was on American Airlines to Phoenix, then continuing on Alaska Airlines to Seattle and Ketchikan.
Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know — and the answer might surprise you. It surprised me, and I don’t surprise easily.
American Airlines says Erin Wright was drunk and had sex with a man on a recent flight, and now she’s banned. Wright says American Airlines didn’t give her a chance to tell her side of the story and that this is a case of mistaken identity — and she can prove it
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
