As the war with Iran escalates, hundreds of thousands of travelers have found themselves stuck between closed airspaces and indifferent carrier policies. You might think a global airline would prioritize getting you out of harm’s way, but the reality is much more cynical. Airlines are looking at their bottom line first—not your safety
If you pay for an airline seat, you should get to actually sit in it?
That’s what’s at the heart of John Bailey’s case against American Airlines. He bought five round-trip tickets from Dallas to Boston for a family event. One of them was for his 2-year-old grandson, Riggs.
Beth Bythrow’s Italian vacation was perfect, except for the ending. Lufthansa canceled her flight from Naples to Boston and offered her a ticket on a flight leaving the next day. She never imagined she’d be fighting with the airline and her travel advisor six months later over $1,387.
Eamonn Turley lost his laptop charger and designer sunglasses on a recent flight from Dublin to New York.
Are airlines tightening their carry-on luggage rules? Passengers like Eddie Cannon believe the answer is “yes.”
Is it worth paying extra for a seat assignment on a flight?
Leigh Roberts and her wife book an extra seat on a trip from Orlando, Fla., to Venice, Italy. But United resells the seat to another passenger. Can Roberts get a refund?
Tracy Pruss lost her iPhone 13 as she boarded an American Airlines flight from Raleigh-Durham to Cincinnati. The device slipped out of her pocket on the jetway.
When Lesle Collins flew from Dallas to Denver last summer, her baggage did not. She tried to file a luggage claim — but she could not.
When ITA Airways changes Rocco De Mella’s plane from Miami to Rome, he loses the seat upgrade he bought. An airline representative promises him a prompt refund. But six months later, the airline still has his money.
