American Airlines downgraded us. Can I get the fare difference refunded?
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from Boston to Phoenix. Why isn’t it refunding the fare difference?
AIRLINE POLICIES
Don’t become a victim of delay rage this summer. Here’s how.
If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.
Do overweight passengers deserve a bigger seat on a plane?
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.
American Airlines changed my flight. Can I get my money back?
American Airlines changes Allison Bilski’s flight time from 11:30 a.m. to 9 a.m., which is impossible for her to make. Can she get a refund — or at least a credit?
I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?
Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?
Where’s my airline ticket refund from GotoGate to SriLankan? It’s been eight months
When SriLankan Airlines cancels the flights for Joseph Obiora Ezezue’s wife and son, he requests a refund. But the airline refers him to his online agency, GotoGate. And it doesn’t help him. Who is responsible for getting his money back?