When Mary Gaetz-Scholtz planned a trip to Las Vegas, she was not anticipating that her biggest gamble would be on her booking with Airbnb. Unfortunately, this thoroughly unsatisfactory illegal Airbnb rental was anything but a winner, and now Scholtz wants a complete refund. Can we help? Read more “Help! I took a gamble on an Airbnb rental in Las Vegas — and lost”
Tag: AIRBNB
Can I get a refund for an Airbnb rental in a ‘bad’ neighborhood?
Madeline Gaffney leaves her Airbnb rental after she discovers it’s in a crime-ridden neighborhood. Can she get a refund? Read more “Can I get a refund for an Airbnb rental in a ‘bad’ neighborhood?”
Bouncing around Colorado Springs in the dead of winter
Mention Colorado Springs and you probably think of Pikes Peak, the highest mountain in the southern Front Range of the Rockies, or the Broadmoor Hotel, the historic resort nestled in the hills overlooking the city.
But what happens when you take both of those out of the picture, plus most of the other tourists? Read more “Bouncing around Colorado Springs in the dead of winter”
Why a verbal contract is worthless on Airbnb
Andrew Laughlin’s circumstances are unfortunate. First, he lost his home to a hurricane this summer. Then he needed to spend three months in Houston for cancer treatment.
And then, Airbnb kicked him out of his rental.
At least that’s how he sees it. Read more “Why a verbal contract is worthless on Airbnb”
I survived a week in this “charming” Airbnb. Here’s what I learned
It’s 2 a.m. and it’s 49 degrees in my bedroom. I wrap myself in a cover and hobble through a pitch-black living room, feel my way past the tiny kitchen, and jab the thermostat in the hallway.
50 degrees, it lights up. Read more “I survived a week in this “charming” Airbnb. Here’s what I learned”
Wrong address on my Airbnb rental — can I get a refund?
Karen Wall bails on her Airbnb Paris rental after her host switches apartments and she can’t access the unit early. Does she deserve a refund? Read more “Wrong address on my Airbnb rental — can I get a refund?”
My Airbnb.com home is a guesthouse – how about a refund?
When Kevin Calaba reserves a home on Airbnb.com, he expects a home. When he gets a guest house, he expects a refund. Is he expecting too much?
Read more “My Airbnb.com home is a guesthouse – how about a refund?”
A ‘deceptive’ Airbnb rental in Paris
Sharon Shaughnessy’s apartment rental in Paris is a wreck. Her host offers her $30, but it’s not enough. Does she deserve a full refund?
Why can’t I get a refund for my Airbnb rental?
John Hassett cancels his Airbnb rental half a year before he’s scheduled to check in. Why can’t he get a refund?
Read more “Why can’t I get a refund for my Airbnb rental?”
Why won’t Airbnb let me review my ill-fated rental?
Thousands of miles from home, on an extended visit to Hong Kong during the Christmas holidays, she showed up at her apartment with her husband and six-year-old son for an 18-night stay, only to discover the place fell dramatically short of its description.
Now, Fleming has a simple request: She wants to warn others about her substandard accommodations. And she wants my help.
I can’t invoke the British sitcom Fawlty Towers, since this happened at an apartment. But I would if I could. She contacted me a few days after trying, but failing, to fix the many problems in her rental.
And there were many.
Read more “Why won’t Airbnb let me review my ill-fated rental?”