A weekly feature in which I ask readers if I should mediate a case.
The car rental insurance scam is a fairly well-known “gotcha” for international renters, and it’s a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.
The Sunswept Beach Hotel, a budget hotel on Barbados’ western coast, promises visitors they will be left “wanting for nought.” But when Josh Trevers checked in for a recent stay, he was left wanting for something: a working air conditioning to take the edge off the Caribbean heat.
Sean Hillen’s case is either an example of an airline crewmember on a power trip or a passenger behaving badly.
Rod and Carol Mourant recently flew from Seattle. Amid their list of complaints is one that stuck, and do they have a case?
