Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
When Douglas Himberger buys tickets on Vivid Seats to a Jerry Seinfeld show, he never imagines that the comedian would reschedule his performance three times because of the pandemic. Can he get a refund?
Mark Kovac pays for three tickets to an NBA game but receives only two from Vivid Seats. Where’s the third ticket, and can the company make the assist before game time?
