Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

When Diane Ashton asks Ticketmaster for a refund, it returns the money she spent on her Jim Gaffigan event tickets, but not her gift cards.

Ticketmaster still owes me $150 for these Jim Gaffigan tickets!

January 21, 2024June 20, 2022 by Christopher Elliott

Ticketmaster still owes me $150 for these Jim Gaffigan tickets. Will they refund me?

Categories Problem Solved
When Bank of America fees wipe out two bank accounts, Elizabeth Scott comes tries to get her money back. But will the company help her?

These Bank of America fees drained my kids’ savings account

June 26, 2024June 6, 2022 by Christopher Elliott

When Bank of America fees wipe out two bank accounts, Elizabeth Scott comes tries to get her money back. But will the company help her?

Categories Problem Solved
She returned her Gucci bag but didn't get a refund.

She returned a Gucci bag to TJ Maxx. But where’s her refund?

January 21, 2024June 6, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Ken Engelman buys a camcorder online but receives a cloth purse instead. Can PayPal help him get his money back for the wrong item?

He ordered a camcorder but received a purse. Can PayPal help him with the wrong item?

January 21, 2024May 30, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
When Jina Lee cancels a United Airlines flight, the airline promises her a credit. She never gets it. What does the company owe her?

Where’s the credit for my United Airlines flight?

January 21, 2024May 23, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Airbnb banned Jannick Vielleuse. But her case exposes how Airbnb monitors your activities for risky behavior and limits your ability to use the platform, often without explanation or justification.

Could Airbnb really ban an account for no good reason?

June 18, 2024May 18, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Something went wrong with Christine Miller's Sunrun solar panels. Now the company that was supposed to install them has sent her a bill.

Sunrun abandoned her solar panel project — now they want her to pay $4,672

January 21, 2024May 16, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
What if your all-inclusive hotel is only half-inclusive? If you're booking through Priceline, as Michael O'Connor was, you can ask for clarification -- and if you can't get it, you can ask our advocacy team for help.

Priceline advertised this resort as all-inclusive, but that’s a lie

January 21, 2024May 11, 2022 by Christopher Elliott

Priceline is a travel site owned by Booking Holdings.

Categories Problem Solved
Jannick Vielleuse moved from Canada to the United States. Somewhere along the way, Airbnb banned her. How can she get unbanned?

She moved from Canada to the United States. Then Airbnb banned her.

October 21, 2025May 9, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
When Virginia Cepero returns two chairs to Pottery Barn, the company doesn't fully refund her. One year later, she's locked in a battle with the company and Capital One. Is there a way out?

She returned her merchandise to Pottery Barn. But where’s her refund? 

January 21, 2024May 2, 2022 by Christopher Elliott

When Virginia Cepero returns two chairs to Pottery Barn, the company doesn’t fully refund her. One year later, she’s locked in a battle with the company and Capital One. Is there a way out?

Categories Problem Solved
Older posts
Newer posts
← Previous Page1 … Page21 Page22 Page23 … Page59 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!