Global Entry can’t get a fingerprint because there isn’t one
Georgeann Lenard’s Global Entry application is stuck because of an unusual problem, the result of an unusual accident. Can this application be rescued?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Georgeann Lenard’s Global Entry application is stuck because of an unusual problem, the result of an unusual accident. Can this application be rescued?
Michelle Wu is billed for an extra month of AT&T service. She pays it, hoping to get refunded. But the money never comes. Now what?
Fei Yu’s blood work should have cost just $5. So why is she dealing with a collections notice for $500?
Where’s Juliana Lenny’s NordicTrack treadmill? Did she cancel her order or is it just lost somewhere? Let’s find out.
Ronald Fore’s problem with a UPS refund looks complicated, but it’s actually simple. Maybe that’s why the company has ignored his request for help. Then again, maybe it’s because he “went ballistic” when he tried to fix it himself.
What’s this $7,000 Sprint roaming charge on Robin McGary’s cell phone bill — and why won’t the company help her fix it? Find out.
When the movers he hires through Angie’s List never show up, Larry Hickerson goes looking for a refund. Why does the company get to keep his money?
Emily Glicksman accidentally books a nonrefundable rental car on Priceline. No worries, says her credit card company. We’ll cancel the transaction. But it doesn’t, and now it’s forcing her to pay for the car. Can it do that?
Even though Bette Waterstreet has repeatedly told the Food Network Magazine she doesn’t want to renew, it’s not getting the message. Can anyone make the bills stop?
When Clay Templin ships his mountain bike from Milwaukee to Phoenix using FedEx, he expects it to arrive in one piece. But when he opens the box, he discovers severe damage and puncture marks on the outside of the box. Why is FedEx rejecting his $250 damage claim?