Delta’s e-credits don’t work. How do I fix them?
When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don’t work, and the airline is making it difficult to book a new flight. What should he do?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don’t work, and the airline is making it difficult to book a new flight. What should he do?
Alamo wants Dominic to pay $14,700 after one of its rentals gets water damage.
Ticketmaster still owes me $150 for these Jim Gaffigan tickets. Will they refund me?
When Bank of America fees wipe out two bank accounts, Elizabeth Scott comes tries to get her money back. But will the company help her?