Warning: More airline fees are on the way
What new airline fees will be introduced in 2023? Will dynamic pricing take hold? Brace for impact. It’s going to be a bumpy ride.
On Travel
On Travel is a weekly consumer travel column that offers information and advice for people planning a business or leisure trip. The feature started in USA Today in 2013 and is now nationally syndicated.
How to win your consumer dispute using the Elliott Method
Learn how to resolve any consumer dispute using the Elliott Method. Discover the three core principles and practical application of the Elliott Method to successfully resolve your consumer complaint.
Be careful using this money-saving car rental trick
It used to be a reliable money-saving car rental trick: Reserve a vehicle at an off-airport location and take an Uber or taxi over. You can easily knock off 10 percent or more in airport fees.
Unfortunately, that loophole is closing.
Do travelers deserve bad customer service?
If you’re stuck in an uncomfortable airline seat or have to pay an exorbitant resort fee for a hotel stay, you don’t have to look too far for the reason. Just look in the mirror.
Here’s how to stop hackers from stealing your vacation
Hackers are trying to steal your vacation. They’re coming after your personal data, your credit card information and your loyalty points.
Worst of all, they might already have them.
Passengers are tuning out preflight safety announcements. They may regret it.
Admit it, you don’t pay attention to those preflight safety announcements anymore. The whole, “Now, we request your full attention as the flight attendants demonstrate the safety features of this aircraft,” goes in one ear and out the other.
The mystery of bait-and-switch airfares has been solved
John Angarano isn’t just tired of bait-and-switch airfares. He’s also skeptical about the excuses airlines and online booking sites give for displaying an initial low price then switching it out later with a higher fare.
Here’s who you should tip when you travel
It’s time to disrupt the tipping economy. The travel industry is a great place to start.
There’s a window in my shower — and other hotel room design flaws
When Marc Burdiss stepped into the shower at the Rio All-Suite Hotel & Casino in Las Vegas, he was shocked by the clear view of the bedroom through a glass window.
What to do when your travel insurance doesn’t work
Travel insurance doesn’t always work. There, I said it.