YMCA

YMCA is a national nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility programs.

Telephone
Toll Free : (800) 872-9622
Email
Mailing address
101 N Wacker Drive
Chicago, IL 60606
Website
ymca.org

What you need to know about YMCA

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with YMCA

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

YMCA customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Chief Executive
Suzanne McCormick

Frequently asked questions about YMCA

Call (800) 872-9622 or email fulfillment@ymca.net.
Yes, you can find the online contact form here.
Monday to Friday 9 a.m. to 5 p.m. Central time.
You can sign up for a YMCA membership online through the local branch's website, in person at the YMCA branch, or by calling the branch directly. Membership options and rates may vary by location.
The YMCA offers a wide range of programs and services, including fitness classes, swimming lessons, youth sports, childcare, summer camps, and community health programs. Specific offerings can vary by branch, so check with your local YMCA for details.
You can register for YMCA programs or classes online through your local YMCA branch’s website, by visiting the branch in person, or by calling the branch directly. Some programs may require pre-registration due to limited availability.
Cancellation policies for YMCA memberships and programs can vary by location. Generally, you need to provide written notice or contact the branch directly to cancel a membership or program registration. Check with your local YMCA for specific details.
You can update your personal information or payment details by logging into your account on the local YMCA branch’s website or by contacting the branch’s customer service directly.
Yes, many YMCA branches offer financial assistance for memberships and programs based on need. You can inquire about financial assistance by contacting your local YMCA branch and requesting an application.
To volunteer at the YMCA, visit your local branch’s website or contact the organization directly to learn about volunteer opportunities. You may need to complete a volunteer application and background check.
If you have a complaint or concern, contact your local YMCA branch directly and speak with a customer service representative at (800) 872-9622 or branch manager.

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