Yarnspirations offers knitting and crochet patterns, yarn, and supplies.
How to reach a person at Yarnspirations
Main: (888) 368-8401
Yarnspirations Responsiveness rating
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What you need to know about Yarnspirations
Yarnspirations generally responds to customer service inquiries within 1 to 3 days, but response times may vary depending on the volume of requests.
- Yarnspirations’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Yarnspirations using our insider guide or through its executive contacts.
- Yarnspirations’ customer service policies are standard. Here are some frequently asked questions about Yarnspirations.
Yarnspirations customer service response times
Yarnspirations’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Yarnspirations’ customer service phone support is available Monday through Friday, typically from 8 a.m. to 4 p.m. Eastern time. Response times can vary depending on call volume, but the company generally aims to assist customers promptly during these hours. Call customer service at (888) 368-8401. |
| Email support | Yarnspirations’ customer service email support typically responds within 1 to 3 business days, depending on the volume of inquiries. The customer service team operates Monday through Friday from 8 a.m. to 4 p.m. Eastern time. Email Yarnspirations at inquire@yarnspirations.com. |
| Live chat | Yarnspirations does not offer a live chat support option. Instead, customers can contact customer service via phone, email, or by submitting an inquiry through the online contact form on the website. |
| Social media | Yarnspirations’ customer service usually responds to social media inquiries within 1 to 2 business days, though response times may vary depending on the volume of inquiries. The company monitors platforms such as Facebook and X during business hours, Monday through Friday from 8 a.m. to 4 p.m. Eastern time. Here’s how to reach Yarnspirations via social media. |
| Help center/FAQ | Yarnspirations’ help center and FAQ support is available 24/7 for self-service, allowing customers to find answers to common questions at any time. However, if you require personalized assistance beyond the FAQs, the customer service team responds during business hours, Monday through Friday from 8 a.m. to 4 p.m. Eastern time. |
How to resolve a problem with Yarnspirations
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Yarnspirations mailing address
2001 Sheridan Avenue
Suite 400
Niagara Falls, NY 14303
Yarnspirations loyalty program
Yarnspirations does not have a loyalty program.
Yarnspirations social media channels
Yarnspirations executive customer service contacts
Primary Contact
Tami Stratton
Consumer Service Manager
2001 Sheridan Avenue
Suite 400
Niagara Falls, NY 14303
tstratton@spinriteyarns.com
Secondary Contact
Tony Langrill
Vice President of Operations
2001 Sheridan Avenue
Suite 400
Niagara Falls , NY 14303
tlangrill@spinriteyarns.com
Chief Executive
Kylee Peters
2001 Sheridan Avenue
Suite 400
Niagara Falls, NY 14303
kpeters@spinriteyarns.com
Yarnspirations customer service policies
What is Yarnspirations' privacy policy?
Yarnspirations’ privacy policy outlines how the company collects, uses, and protects personal information provided by customers. It details the types of data collected, how it’s used for processing orders, and the security measures in place to safeguard user privacy.
What is Yarnspirations' accessibility statement?
Yarnspirations is dedicated to ensuring its website meets accessibility standards, including for those with disabilities.
What is Yarnspirations' return policy?
Yarnspirations’ return policy allows returns within a specified period, provided the items are unused, in original condition, and in its original packaging.
Yarnspirations self-service links
How do I track my order?
Visit the website, log into your account, and access your order details to track your shipment. Alternatively, check the confirmation email you received, which includes tracking information and a link to track your order.
What can I access via my Yarnspirations account?
Visit the website and log into your account to access your order history, update personal information, manage saved items or wish lists, and view any downloaded patterns. Also track shipments, check gift card balances, and handle returns or exchanges.
How do I use the wish list feature on Yarnspirations?
Visit the website and log into your account to use the wish list feature. Add items to your wish list by selecting the “Add to Wish List” option on any product page. This allows you to save products for future reference or purchase.
What is the relationship between Spinrite and Yarnspirations?
Spinrite is the parent company of Yarnspirations.
How can I contact Yarnspirations customer service?
Call (888) 368-8401 or email inquire@yarnspirations.com.
How do I place an order?
Orders can be placed directly through the Yarnspirations website, where you can browse the catalog of yarns, patterns, and tools.
How to get professional help with your Yarnspirations problem
If you need help with Yarnspirations, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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