Does West Bend Insurance have an app?

West Bend Insurance

West Bend Insurance Company, established in 1894, offers insurance coverage for businesses, homes, and vehicles.

Telephone

Customer service : (262) 334-5571

Mailing address

PO Box 1115
West Bend, WI 53095

Website

thesilverlining.com

What you need to know about West Bend Insurance

West Bend Insurance’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with West Bend Insurance with our insider guide or through our executive contacts.
West Bend Insurance's customer service policies are standard. Here are our frequently asked questions about West Bend Insurance.

How to resolve a problem with West Bend Insurance

Try self-service first

Use our proven resolution methods, or West Bend Insurance’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does West Bend Insurance respond?

Phone support

Phone inquiries typically take 1 to 45 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can contact West Bend Insurance at (262) 334-5571.Availability: Phone support is available Monday through Friday from 8 a.m. to 4:30 p.m. Central time..

Email support

Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact West Bend Insurance through the "contact us" section on West Bend Insurance's website.

Live chat

West Bend Insurance does not have live chat.

Social media

West Bend Insurance is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.

Verified contacts

West Bend Insurance customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Leslie DiMaggio

Vice President Operations

ldimaggio@wbmi.com

Secondary

Dave Ertmer

Chief Operating Officer

dertmer@wbmi.com

Chief Executive

Rob Jacques

rjacques@wbmi.com

West Bend Insurance self-service links

There is four options to report a claim with West Bend Insurance:

- By Phone – Call (877) 922-5246 anytime, 24/7.

- By Email – Send claim details to directconnect@wbmi.com (include your name, policy number, date of loss, and a description of the incident).

- Online – Log in to the Policyholder Portal to submit a claim.

- Through Your Agent – Contact your independent insurance agent directly. Its details are on your policy document.

For roadside assistance or windshield damage, call (877) 922-5246. More details are available on West Bend's Claims Page.

West Bend Insurance customer service policies

West Bend Insurance collects personal data such as names, email addresses, account details, financial information, and online activity when users interact with their website. They state that security measures are in place to protect this data, though specific details are not provided.

West Bend Insurance loyalty program

West Bend Insurance does not offer a loyalty program.

Frequently asked questions about West Bend Insurance

West Bend Insurance provides a mobile app for iOS and Android devices, allowing users to access policy details, make payments, report and track claims, retrieve ID cards and documents, and contact customer support. More information and download options are available on West Bend’s website.

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