Wealthfront

Wealthfront is a financial technology company that offers services including robo-advisory investment management, financial planning tools, and high-interest cash accounts for individuals.

Mailing address
2400 Geng Road, Suite 100
Palo Alto, CA 94303
Website
wealthfront.com

What you need to know about Wealthfront

Wealthfront’s customer service experience can vary depending on the volume of inquiries and the complexity of the issue.

How to resolve a problem with Wealthfront

Try self-service first

Use our proven resolution methods, or Wealthfront’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Wealthfront respond?

Phone support
Wealthfront does not provide a direct customer service phone number. The company's primary method of support is through email at support@wealthfront.com and the online help center.
Email support
Wealthfront's customer service email support typically responds within 1 to 2 business days, although response times may vary depending on the volume of inquiries. The company operates during regular business hours, Monday through Friday, from 9 a.m. to 6 p.m. Pacific time.

Email Wealthfront at support@wealthfront.com.
Live chat
Wealthfront offers live chat support through its website, which is available during business hours, Monday to Friday, from 9 a.m. to 6 p.m. Pacific time. The response time for live chat is typically quick, but it can depend on the volume of inquiries at the time.
Social media
Wealthfront is active on several social media platforms, including X, Facebook, and LinkedIn. While the company shares updates and interacts with customers through these channels, it typically does not provide customer service directly via social media.

Here's how to reach Wealthfront via social media.
Help center/FAQ
Wealthfront offers a help center and FAQ section on its website, providing answers to common questions about account setup, investments, fees, and more. This self-service resource is available 24/7.
Verified contacts

Wealthfront customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
David Burgess
Senior Operations Manager
Secondary
Mark Ryden
Chief Operating Officer
Chief Executive
Andy Rachleff
Chief Executive

Wealthfront customer service policies

Wealthfront’s privacy policy describes how the company collects personal information, including information individuals provide directly, data collected automatically through cookies and similar technologies, and third-party sources such as financial institutions. It also addresses how that information is used and protected.

Wealthfront loyalty program

Wealthfront does not offer a loyalty program.

Frequently asked questions about Wealthfront

Email support@wealthfront.com.
Yes, Wealthfront has an online chat service.
Wealthfront uses algorithms to manage your investment portfolios based on risk tolerance and financial goals. It offers automated rebalancing, tax-loss harvesting, and financial planning tools.

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