Washington State Ferries is a public ferry service that provides transportation for passengers and vehicles across different parts of Washington State, including its islands and coastal regions.
How to reach a person at Washington State Ferries
Customer service: (888) 808-7977
Washington State Ferries Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Washington State Ferries
We have not received any recent complaints about Washington State Ferries.
How to resolve a problem with Washington State Ferries
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Washington State Ferries mailing address
Washington State Ferries
2901 Third Ave
Suite 500
Seattle, WA 98121-3014
Washington State Ferries executive customer service contacts
Primary Contact
John Vezina
Director, Planning, Customer and Government Relations
2901 Third Ave
Suite 500
Seattle, WA 98121-3014
VezinaJ@wsdot.wa.gov
Secondary Contact
Kevin Bartoy
Chief Sustainability Officer
2901 Third Ave
Suite 500
Seattle, WA 98121-3014
BartoyK@wsdot.wa.gov
Chief Executive
Steve Nevey
2901 Third Ave
Suite 500
Seattle, WA 98121-3014
NeveyS@wsdot.wa.gov
How do I contact the Washington State Ferry?
Contact Washington State Ferries at (888) 808-7977. It also provides a contact form on its website for inquiries.
Are Washington State Ferry reservations refundable?
Yes, Washington State Ferry reservations are refundable. You can cancel your reservation up to 5 p.m. the day before your scheduled sailing to receive a full refund. Specific terms and conditions apply, so it’s best to review its reservation policy.
Who manages Washington State Ferries?
Washington State Ferries is managed by the Washington State Department of Transportation (WSDOT). The WSF division operates under the leadership of a director who oversees ferry operations.
How do I contact WSF by email?
Contact Washington State Ferries by email at WSFInfo@wsdot.wa.gov or by using the contact form on its website.
How to get professional help with your Washington State Ferries problem
If you need help with Washington State Ferries, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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