Wanderu is a travel search platform that helps users compare and book bus and train tickets across various carriers in North America and Europe.
Wanderu Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Wanderu
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Wanderu
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If you any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Wanderu mailing address
20 W 22nd St
New York, NY 10010
Wanderu executive customer service contacts
Primary Contact
Johalmy Espaillat
Operations Manager
20 W 22nd St
New York, NY 10010
Johalmy.Espaillat@wanderu.com
Secondary Contact
Kate Thompson
Vice President, Operations
20 W 22nd St
New York, NY 10010
Kate.Thompson@wanderu.com
Chief Executive
Andrew Savikas
20 W 22nd St
New York, NY 10010
Andrew.Savikas@wanderu.com
How can I contact Wanderu customer service?
Email contact@wanderu.com.
What should I do if I have a problem with my ticket or travel?
Email contact@wanderu.com.
Can I get assistance with finding travel options?
Yes, you can use Wanderu’s platform to search for travel options. If you need additional help, customer service is available to assist with any questions. Email contact@wanderu.com.
How to get professional help with your Wanderu problem
If you need help with Wanderu, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.