Vistana Signature Experiences operates timeshare resorts in the United States. It was owned until recently by Starwood Hotels and Resorts and is now owned by ILG, a subsidiary ofMarriott Worldwide.
How to reach a person at Vistana Signature Experiences
Main: (407) 239-3100
Customer Service: (800) 847-8262
International: (407) 903-4900
Vistana Signature Experiences Responsiveness rating
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We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.What you need to know about Vistana Signature Experiences
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Vistana Signature Experiences
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Vistana Signature Experiences mailing address
9002 San Marco Court
Orlando, FL 32819
Vistana Signature Experiences executive customer service contacts
Secondary Contact
Heather Mcgill
Chief Financial Officer
9002 San Marco Court
Orlando, FL 32819
heather.mcgill@vistana.com
Chief Executive
Anthony Capuano
9002 San Marco Court
Orlando, FL 32819
anthony.capuano@marriott.com
What is the phone number for Vistana?
The phone number for Vistana is (888) 786-9637.
Who is the CEO of Vistana Signature Experiences?
The CEO of Vistana Signature Experiences is Anthony Capuano.
How do I get out of a Vistana timeshare?
To get out of a Vistana timeshare, contact Vistana’s Owner Services for assistance, explore options for resale through third-party brokers, or seek legal advice for exit solutions.
Is Vistana owned by Marriott?
Yes, Vistana Signature Experiences is owned by Marriott Vacations Worldwide.
How do I pay my Vistana bill online?
You can pay your Vistana bill online by logging into your account at the Vistana Owner website or through the Vistana mobile app.
Can I sell my timeshare back to Vistana?
Vistana does not typically buy back timeshares directly, but it may have a resale program or be able to refer you to authorized resale brokers.
How many resorts does Vistana have?
Vistana Signature Experiences has 22 resorts.
Can I convert Vistana points to Marriott points?
Yes, Vistana points can often be converted to Marriott Bonvoy points.
Can Vistana owners use the Marriott Vacation Club?
Yes, Vistana owners can use their ownership to book stays at Marriott Vacation Club properties, often by converting points to the Marriott Bonvoy program.
Who bought Vistana?
Vistana was acquired by Marriott Vacations Worldwide in 2018.
How can I use Vistana points?
Vistana points can be used to book vacations at Vistana resorts, exchanged for Marriott Bonvoy points, or used for other travel services offered through the Vistana network.
How to get professional help with your Vistana Signature Experiences problem
If you need help with Vistana Signature Experiences, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.