Vistana Signature Experiences

Vistana Signature Experiences is a leading developer and operator of vacation ownership (“timeshare”) resorts in the United States. It was owned until recently by Starwood Hotels and Resorts and existing timeshare owners are able to continue to use the Starwood Preferred Guest program. It is currently owned by ILG.  ILG is owned by Marriott Worldwide.

How to reach a person at Vistana Signature Experiences

Customer Service:  1-800-847-8262

International: (407) 903-4900

Vistana Signature Experiences Responsiveness rating


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Sheraton Vacation Club
Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637)

Westin Vacation Club
Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637)

Harborside Resort at Atlantis
Direct at 407-903-4893 or (1-877-782-7496)

Vistana Beach Club
Direct at 407-903-4640 or (1-800-847-8262)

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Vistana Signature Experiences’s mailing address

9002 San Marco Court
Orlando, FL 32819

Vistana Signature Experiences’s social media channels


Vistana Signature Experiences’s executive customer service contacts

Secondary Contact
Thorp Thomas
Senior Vice President
9002 San Marco Court
Orlando, FL 32819
[email protected]

Chief Executive
Arne Sorenson
President and Chief Executive Officer
9002 San Marco Court
Orlando, FL 32819
[email protected]

How to get professional help with your Vistana Signature Experiences problem

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