Vistana Signature Experiences

Vistana Signature Experiences is a leading developer and operator of vacation ownership (“timeshare”) resorts in the United States. It was owned until recently by Starwood Hotels and Resorts and existing timeshare owners are able to continue to use the Starwood Preferred Guest program. It is currently owned by ILG.  ILG is owned by Marriott.

9002 San Marco Court
Orlando, FL 32819

Phone Contacts

Main: (407) 239-3100
Customer Service: 1-800-847-8262
International: (407) 903-4900

Sheraton Vacation Club
Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637)

Westin Vacation Club
Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637)

Harborside Resort at Atlantis
Direct at 407-903-4893 or (1-877-782-7496)

Vistana Beach Club
Direct at 407-903-4640 or (1-800-847-8262)

Email Contacts

[email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Carla Smith
Director, Consumer Affairs
9002 San Marco Court
Orlando, FL 32819
[email protected]

Secondary Contact
Thorp Thomas
Senior Vice President
9002 San Marco Court
Orlando, FL 32819
[email protected]

Chief Executive
Arne Sorenson
President and Chief Executive Officer
9002 San Marco Court
Orlando, FL 32819
[email protected]

Last updated: December 31, 2019.

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