Vistana Signature Experiences

Vistana Signature Experiences operates timeshare  resorts in the United States. It was owned until recently by Starwood Hotels and Resorts and is now  owned by ILG, a subsidiary ofMarriott Worldwide.

Telephone
Main : (407) 239-3100
Customer service : (800) 847-8262
International : (407) 903-4900
Mailing address
9002 San Marco Court
Orlando, FL 32819
Website
vistana.com

What you need to know about Vistana Signature Experiences

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vistana Signature Experiences

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Verified contacts

Vistana Signature Experiences customer service executives

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Secondary
Heather Mcgill
Chief Financial Officer
Chief Executive
Anthony Capuano
Chief Executive Officer

Frequently asked questions about Vistana Signature Experiences

The phone number for Vistana is (888) 786-9637.
The CEO of Vistana Signature Experiences is Anthony Capuano.
To get out of a Vistana timeshare, contact Vistana's Owner Services for assistance, explore options for resale through third-party brokers, or seek legal advice for exit solutions.
Yes, Vistana Signature Experiences is owned by Marriott Vacations Worldwide.
You can pay your Vistana bill online by logging into your account at the Vistana Owner website or through the Vistana mobile app.
Vistana does not typically buy back timeshares directly, but it may have a resale program or be able to refer you to authorized resale brokers.
Vistana Signature Experiences has 22 resorts.
Yes, Vistana points can often be converted to Marriott Bonvoy points.
Yes, Vistana owners can use their ownership to book stays at Marriott Vacation Club properties, often by converting points to the Marriott Bonvoy program.
Vistana was acquired by Marriott Vacations Worldwide in 2018.
Vistana points can be used to book vacations at Vistana resorts, exchanged for Marriott Bonvoy points, or used for other travel services offered through the Vistana network.

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