US Mattress is an online retailer that offers products including mattresses, bed frames, pillows, and bedding from well-known brands.
US Mattress Responsiveness rating
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What you need to know about US Mattress
US Mattress customer service response times can vary depending on factors such as the volume of inquiries and the time of day.
- US Mattress customer service response times may vary based on the method of contact, the volume of inquiries, and the nature of the issue.
- Our insider guide or its executive contacts can assist you in resolving an issue with US Mattress.
- US Mattress adheres to standard customer service policies. Below are the frequently asked questions about the company.
US Mattress customer service response times
US Mattress’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone & Chat Sales Hours (EST)
Monday: 10 am – 7:30 pm
Tuesday: 10 am – 7:30 pm
Wednesday: 11 am – 6 pm
Thursday: 10 am – 7:30 pm
Friday: 10 am – 7:30 pm
Saturday: 10 am – 7 pm
Sunday: 11 am – 6 pm
| Phone support | US Mattress’ customer service response times may vary depending on call volume. Representatives are available Monday through Friday from 10 a.m. to 7:30 p.m., Saturday from 10 a.m. to 7 p.m., and Sunday from 11 a.m. to 6 p.m. (all times Eastern). Call customer service at (800) 455-1052. |
| Email support | US Mattress does not list a direct customer service email address on its website. Instead, the company provides an online contact form for customers to reach out for support. |
| Live chat | US Mattress customer service response times may vary depending on call volume, but you can expect assistance during business hours: Monday through Friday from 10 a.m. to 7:30 p.m., Saturday from 10 a.m. to 7 p.m., and Sunday from 11 a.m. to 6 p.m. (all times Eastern). The company also offers live chat support during these hours for immediate assistance. |
| Social media | US Mattress customer service response times for social media may vary depending on call volume. The company monitors social media Monday through Friday from 10 a.m. to 7:30 p.m., Saturday from 10 a.m. to 7 p.m., and Sunday from 11 a.m. to 6 p.m. (all times Eastern). Here’s how to reach US Mattress via social media. |
| Help center/FAQ | The help center is available 24/7, and users can typically find immediate responses to general inquiries. |
How to resolve a problem with US Mattress
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.US Mattress mailing address
1289 Rickett Road
Brighton, MI 48116
US Mattress executive customer service contacts
Primary Contact
Bill Sabodor
Sales and Operations Executive
1289 Rickett Road
Brighton, MI 48116
bsabodor@americanmattress.com
Secondary Contact
Frank De Maio
Owner; Partner
1289 Rickett Road
Brighton, MI 48116
fdemaio@americanmattress.com
Chief Executive
Pat Antinori
1289 Rickett Road
Brighton, MI 48116
pantinori@americanmattress.com
What is the relationship between US Mattress and American Mattress?
American Mattress is the parent company of US Mattress, having acquired the company in May 2023.
How can I contact US Mattress customer service?
Call (800) 455-1052.
Does US Mattress have an online chat service?
Yes, US Mattress has an online chat service.
How to get professional help with your US Mattress problem
If you need help with US Mattress, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
