Tumble

Tumble is a laundry service that offers convenient, on-demand pickup and delivery for washing, drying, and folding clothes.

Telephone
Main : (415) 660-8667
Email
Mailing address
123 Laundry Lane
Clean City, TX 75001

What you need to know about Tumble

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Tumble

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Tumble customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Emily Reed
Co-founder and COO
Secondary
Mia Patel
Chief Marketing Officer
Chief Executive
Ben Lichtenstein

Frequently asked questions about Tumble

Call (415) 660-8667 or email support@tumble.to.
Monday to Friday 9 a.m. to 5 p.m. Pacific time.
You can schedule a laundry pickup through the Tumble website or mobile app by selecting your preferred time and date.
Track your laundry order by logging into your Tumble account on the website or app and navigating to the "Order History" section.
Orders can typically be canceled up to 2 hours before the scheduled pickup time. For more details, check Tumble’s cancellation policy on the website or contact customer service at (415) 660-8667 or email support@tumble.to.
Contact Tumble customer service at (415) 660-8667 or email support@tumble.to, providing your order number and details about the issue. They will assist you with a resolution.
Log in to your account on the Tumble website or app and go to the "Account Settings" section to update your personal information, payment methods, and address.
Tumble offers services including washing, drying, folding, and dry cleaning. Check the website for specific service options and pricing.
You can provide feedback or file a complaint by contacting customer service at (415) 660-8667 or email support@tumble.to.
Yes, you can set preferences for detergent types, folding styles, and special instructions through your Tumble account settings.

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