Travel Edge Customer Service Contacts

Travel Edge supports independent travel advisors by providing tools, resources, and industry connections to help them offer luxury travel services.

How to reach a person at Travel Edge

Customer service: (833) 830-3343

Travel Edge Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Travel Edge

We have not received any recent complaints about Travel Edge.

How to resolve a problem with Travel Edge

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Travel Edge mailing address

2 Queen St E Unit 2000
PO Box 328
Toronto, Ontario, Canada M5C 3G7

Travel Edge social media channels


Travel Edge executive customer service contacts

Primary Contact
Becky Kingston
Vice President Client Services
2 Queen St E Unit 2000
Toronto, Ontario, Canada M5C 3G7
becky.kingston@traveledge.com

LinkedIn

Secondary Contact
Michelle Madrid-Leal
Vice President, Member Engagement USA & Canada
2 Queen St E Unit 2000
Toronto, Ontario, Canada M5C 3G7
michelle.leal@traveledge.com

LinkedIn

Chief Executive
Andrew Pilkington
President
2 Queen St E Unit 2000
Toronto, Ontario, Canada M5C 3G7
andrew.pilkington@traveledge.com

LinkedIn

Frequently asked questions about Travel Edge

Who owns Travel Edge?

Travel Edge is owned by Jeff Willner, a well-known entrepreneur in the travel industry. He is the CEO of Travel Edge, a luxury-focused travel company.

How do I email Travel Edge?

Email Travel Edge at contact-us@traveledge.com.

Is Travel Edge a host agency?

Yes, Travel Edge serves as a host agency for travel advisors, providing tools, resources, and support to help them run their businesses. Independent travel advisors can offer luxury travel services while using the Travel Edge brand and accessing its industry resources and connections.

Who is Jeff Willner?

Jeff Willner is the CEO and founder of Travel Edge.

What does Travel Edge do?

Travel Edge is a luxury travel agency that offers custom travel planning services. Specializing in high-end travel experiences, Travel Edge provides a range of services, including hotel bookings, first-class flights, luxury cruises, and itineraries tailored to each client’s preferences.

Is Travel Edge part of Virtuoso?

No, Travel Edge was a member of Virtuoso until 2021.

How to get professional help with your Travel Edge problem

If you need help with Travel Edge, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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