Tivoli Gardens is a historic amusement park and entertainment venue in Copenhagen, Denmark, known for its rides, gardens, and cultural events.
What you need to know about Tivoli Gardens
Visitors have praised the staff for being helpful and contributing to a great experience. The park is also described as completely safe, with staff present at every exit, allowing visitors to explore freely.
- Tivoli Gardens’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Tivoli Gardens with our insider guide or through our executive contacts.
- Tivoli Gardens’s customer service policies are standard. Here are our frequently asked questions about Tivoli Gardens.
Tivoli Gardens customer service response times
Tivoli Gardens’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Tivoli Gardens’ customer service can be reached by phone at +45-33-15-10-01. The call center operates Monday to Friday from 10 am. to 4 p.m., and on Saturdays, Sundays, and holidays from 10 a.m. to 2 p.m. Please note that the call center is closed on Saturdays, Sundays, and holidays outside of Tivoli’s operating season. |
Email support | Tivoli Gardens provides customer support via email at info@tivoli.dk. While specific response times are not detailed, the customer service team operates during the following hours: Monday to Friday, 10 a.m. to 4 p.m. Saturday, Sunday, and Holidays: 10 a.m. to 2 p.m. |
Online contact form | Tivoli Gardens offers customer support through various channels, including phone and email. However, specific information regarding response times for inquiries submitted via an online contact form is not provided. For more immediate assistance, you might consider contacting them by phone at +45-33-15-10-01 during its operating hours. |
Live chat support | Tivoli Gardens does not offer live chat support. |
Social media | Tivoli Gardens maintains an active presence on social media platforms such as Facebook, Instagram, and LinkedIn. While specific response times for customer service inquiries via these channels are not publicly disclosed, Tivoli’s personal data policy indicates that interactions on social media are processed based on legitimate interests, including communication and marketing efforts. |
How to resolve a problem with Tivoli Gardens
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Tivoli Gardens mailing address
Vesterbrogade 3
1630 Copenhagen V, Denmark CVR no. 10404916
Tivoli Gardens executive customer service contacts
Primary Contact
Kasper Schumacher
SVP
Vesterbrogade 3
1630 Copenhagen V, Denmark CVR no. 10404916
kasper.schumacher@tivoli.dk
Secondary Contact
Martin Bakkegaard
CFO
Vesterbrogade 3
1630 Copenhagen V, Denmark CVR no. 10404916
martin.bakkegaard@tivoli.dk
Chief Executive
Susanne Mørch Koch
Vesterbrogade 3
1630 Copenhagen V, Denmark CVR no. 10404916
susanne.morchkoch@tivoli.dk
Who owns Tivoli Gardens?
Tivoli Gardens is owned by Tivoli A/S, a private limited company. The company is publicly traded on the Copenhagen Stock Exchange, with shares listed under the symbol TIVOLI. Tivoli A/S is primarily controlled by a mix of institutional investors, private shareholders, and some family owners. The company was originally founded in 1843 by Georg Carstensen.
How can I contact Tivoli Gardens customer service?
Call Tivoli customer service at +45-33-15-10-01 or email info@tivoli.dk.
What should I do if I have an issue with Tivoli services?
Call Tivoli customer service at +45-33-15-10-01 or email info@tivoli.dk.
How to get professional help with your Tivoli Gardens problem
If you need help with Tivoli Gardens, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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