The Popcorn Factory Customer Service Contacts

The Popcorn Factory is an online retailer which sells over 1 million pounds of popcorn per year. It sells a range off premium popcorn and all-occasion gift tins, baskets and towers.  It has been trading since 1979 and is owned by 1-800-Flowers.com, Inc.

How to reach a person at The Popcorn Factory

Customer Service:  (888) 216-0235

Toll Free: (800) 842-0256

The Popcorn Factory Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about The Popcorn Factory

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The Popcorn Factory

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

The Popcorn Factory’s mailing address

One Old Country Road
Suite 500
Carle Place, NY 11514
https://www.thepopcornfactory.com/

The Popcorn Factory’s social media channels

The Popcorn Factory’s executive customer service contacts

Primary Contact
Julie Kaufman
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Secondary Contact
Auguste Goldman
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Bill Pozdoll
Vice President u0026 General Manager
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Chief Executive
Steve Druckman
President, The Popcorn Factory
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

How to get professional help with your The Popcorn Factory problem

If you need help with a The Popcorn Factory problem, you can contact our advocacy team or just push the button.

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