The Hoxton Customer Service Contacts

The Hoxton is a hotel brand known for its relaxed, modern and pet-friendly accommodations. The brand is part of Ennismore, a global hospitality company.

How to reach a person at The Hoxton

The Hoxton Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about The Hoxton

We have not received any recent complaints about The Hoxton.

How to resolve a problem with The Hoxton

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

The Hoxton mailing address

70 Colombo Street
Waterloo, England SE1 8DP

The Hoxton social media channels


The Hoxton executive customer service contacts

Primary Contact
Tim Abenhaim
Director Of Operations
70 Colombo Street
Waterloo, England SE1 8DP
Tim@thehoxton.com

LinkedIn

Secondary Contact
Gilbert Kaptijn
Director of Operations at the Hoxton, Lloyd Amsterdam
70 Colombo Street
Waterloo, England SE1 8DP
Gilbert@thehoxton.com

LinkedIn

Chief Executive
Sharan Pasricha
70 Colombo Street
Waterloo, England SE1 8DP
sharan.pasricha@ennismore.com

Frequently asked questions about The Hoxton

What time is check-out at The Hoxton?

Guests who book directly on The Hoxton’s website can choose their own check-in and check-out times for free by selecting this option up to 72 hours in advance. For standard bookings, check-out is at 12:00 PM.

What company owns The Hoxton?

The Hoxton is owned by Ennismore.

What time is check-in at The Hoxton?

For guests booking directly on The Hoxton’s website, flexible check-in is available, allowing you to pick your preferred time up to 72 hours before arrival. The standard check-in time is 2:00 PM.

Is The Hoxton dog-friendly?

Yes, The Hoxton hotels are dog-friendly.

How do I contact The Hoxton?

Contact The Hoxton through specific hotel emails or phone numbers depending on your location. Below are some key contact details for their popular locations:

  • The Hoxton, Amsterdam:
    • Herengracht 255, 1016 BJ Amsterdam, Netherlands
    • Phone: +31 (0) 20 888 5555
    • Email: hello.amsterdam@thehox.com
  • The Hoxton, Chicago:
    • 200 N Green St, Chicago, IL 60607, USA
    • Phone: +1 312 761 1700
    • Email: hello.chicago@thehox.com
  • The Hoxton, Paris:
    • 30-32 Rue du Sentier, 75002 Paris, France
    • Phone: +33 1 85 65 75 00
    • Email: hello.paris@thehox.com

For a complete list of contacts, visit the official Hoxton Contact Page.

What services and inquiries can I address with The Hoxton?

The Hoxton provides dedicated email addresses for various inquiries:

  • Reservations: book.brussels@thehox.com
  • Events: events.brussels@thehox.com
  • Corporate Bedrooms: sales.brussels@thehox.com

General Queries: hello.brussels@thehox.com

How is The Hoxton related to Ennismore?

The Hoxton is part of the Ennismore portfolio.

How to get professional help with your The Hoxton problem

If you need help with The Hoxton, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.