Texas Roadhouse Customer Service Contacts

Texas Roadhouse is a casual dining chain known for its steaks, hand-cut meats, and southwestern-inspired dishes.

How to reach a person at Texas Roadhouse

Texas Roadhouse Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Texas Roadhouse

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Texas Roadhouse

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Texas Roadhouse mailing address

6040 Dutchmans Lane
Louisville, KY 40205

Texas Roadhouse social media channels

Facebook

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LinkedIn


Texas Roadhouse executive customer service contacts

Primary Contact
Regina A. Tobin
President
6040 Dutchmans Lane
Louisville, KY 40205
gina.tobin@texasroadhouse.com

LinkedIn

Secondary Contact
Patrick Roberts
Customer Service Manager
6040 Dutchmans Lane
Louisville, KY 40205
pr@texasroadhouse.com

LinkedIn

Chief Executive
Gerald L. Morgan
Vice President, Customer Service
6040 Dutchmans Lane
Louisville, KY 40205
jerry.morgan@texasroadhouse.com

LinkedIn

Frequently asked questions about Texas Roadhouse

How can I contact Texas Roadhouse?

Call Texas Roadhouse at (800) 839-7623.

What should I do if there is an issue with my order?

Contact the restaurant immediately, and they will work to resolve the issue or offer a solution.

Does Texas Roadhouse offer gluten-free options?

Yes, Texas Roadhouse offers a gluten-free menu with a variety of dishes. It’s important to inform the staff about dietary restrictions.

How to get professional help with your Texas Roadhouse problem

If you need help with Texas Roadhouse, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.