TeleCheck

TeleCheck provides check verification and electronic payment services to businesses.

Telephone
Customer service : (800) 366-2425
Email
Mailing address
1600 Terrell Mill Road SE
Marietta, GA 30067
Website
getassistance.telecheck.com/index

What you need to know about TeleCheck

TeleCheck customer service experiences vary, with some users finding support helpful and timely, while others report longer wait times and occasional difficulty resolving complex issues.

How to resolve a problem with TeleCheck

Try self-service first

Use our proven resolution methods, or TeleCheck’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does TeleCheck respond?

Phone support
TeleCheck’s customer service response times can vary depending on the volume of inquiries and the time of day. During peak hours, wait times may be longer, so call early or use online support tools for quicker assistance. Call customer service at
(800) 366-2425.
Email support
TeleCheck's email support response times can vary, with delays possible depending on the volume of inquiries. Generally, email responses might take 1 to 3 business days, though more urgent issues may require follow-up through phone support. Email TeleCheck at getsolutions@fiserv.com.
Live chat
TeleCheck's live chat support response times can vary based on demand, but generally, live chat is a quicker way to get assistance compared to phone or email support.
Social media
TeleCheck’s social media customer service response times can vary depending on the platform and the volume of messages. Typically, responses on social media may take anywhere from a few hours to a couple of days, depending on the urgency and complexity of the inquiry. Here's how to reach TeleCheck via social media.
Help center/FAQ
TeleCheck’s help center and FAQ support are designed to provide quick, self-service solutions to common questions or issues. Since these resources are automated, users can usually find answers instantly without waiting.
Verified contacts

TeleCheck customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jess Hogan
Director of Operations
Secondary
Ryan Crowley
Chief Operations Officer
Chief Executive
Mike Lyons
Chief Executive

TeleCheck customer service policies

TeleCheck’s accessibility statement states that its services are designed to be inclusive and accessible to all customers, including those with disabilities.

TeleCheck loyalty program

TeleCheck does not have a loyalty program.

Frequently asked questions about TeleCheck

Fiserv is the parent company of TeleCheck. Fiserv acquired TeleCheck through its acquisition of First Data in 2019.
Call (800) 366-2425 or email getsolutions@fiserv.com.
TeleCheck verifies the validity of checks at the point of sale by checking the payer's check history, to ensure that the check has not been reported as lost or stolen.

Outdated info? Report it here