Swagbucks is an online rewards platform where users earn points for completing activities like surveys, shopping, and web searches, which can be redeemed for gift cards or cash.
Swagbucks Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Swagbucks
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Swagbucks
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Swagbucks mailing address
100 N Sepulveda Blvd.
El Segundo, CA 90245
Swagbucks executive customer service contacts
Primary Contact
Kristie Leach
Senior Vice President, Customer Success and Operations
100 N Sepulveda Blvd.
El Segundo, CA 90245
aadams@aarp.org
Secondary Contact
Angelica Robles
Director, Support Operations
100 N Sepulveda Blvd.
El Segundo, CA 90245
angelica.r@prodege.com
Chief Executive
Chuck Davis
100 N Sepulveda Blvd.
El Segundo, CA 90245
chuck.d@prodege.com
Who owns Swagbucks?
Swagbucks is owned by Prodege, a company that operates various online rewards and loyalty programs. Prodege is based in El Segundo, California, and also owns other platforms such as MyPoints, ShopYourWay, and Swagbucks Live.
How can I contact Swagbucks customer service?
Email Swagbucks customer service at support@swagbucks.com.
How do I redeem Swagbucks for rewards?
To redeem your Swagbucks for rewards, log in to your Swagbucks account and go to the “Redeem” section. You can exchange your Swagbucks for gift cards, PayPal cash, or other available rewards. For any issues related to redeeming Swagbucks, email Swagbucks customer service at support@swagbucks.com.
How can I report an issue with my Swagbucks account?
If you’re experiencing problems with your Swagbucks account, such as login issues or incorrect earnings, you can report the issue through the “Help and Support” section on the Swagbucks website. For immediate assistance, you can contact Swagbucks customer service via email at support@swagbucks.com.
How to get professional help with your Swagbucks problem
If you need help with Swagbucks, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.