Southwest Adventure Tours is a company that offers guided tours and travel experiences in the southwestern United States.
What you need to know about Southwest Adventure Tours
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Southwest Adventure Tours
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Southwest Adventure Tours mailing address
382 E 650 S Circle
Cedar City, UT 84720
AARP executive customer service contacts
Primary Contact
Julie Burton Ray
Operations Administrator
382 E 650 S Circle
Cedar City, UT 84720
julie.burtonray@southwestadventuretours.com
Secondary Contact
Kaylee Hopkins
Sales and Operations Admin
382 E 650 S Circle
Cedar City, UT 84720
kaylee.hopkins@southwestadventuretours.com
Chief Executive
Jason Murray
382 E 650 S Circle
Cedar City, UT 84720
jason.murray@southwestadventuretours.com
Does Southwest Adventure Tours have an online contact form?
Yes, you can find the online contact form here.
How can I contact Southwest Adventure tours customer service?
Call (800) 970-5864 or email info@southwestadventuretours.com.
What types of tours does Southwest Adventure Tours offer?
Southwest Adventure Tours offers guided tours that include hiking, sightseeing, and cultural experiences in the southwestern United States, covering destinations such as national parks, desert landscapes, and historic sites.
What should I bring on a tour?
It is recommended to bring comfortable clothing, sturdy footwear, a hat, sunscreen, a water bottle, and any personal items you may need. Specific recommendations are usually provided in the tour information.
What is the cancellation policy?
Cancellation policies vary depending on the tour and timing of the cancellation. It is best to review the terms and conditions at the time of booking or contact customer service at (800) 970-5864 or email info@southwestadventuretours.com for detailed information.
Are tours suitable for all ages and fitness levels?
Tours are designed to accommodate different fitness levels, but some may involve strenuous activities. It is important to review the tour descriptions and consult with customer service at (800) 970-5864 or email info@southwestadventuretours.com to find a tour that matches your fitness level and interests.
How to get professional help with your Southwest Adventure Tours problem
If you need help with Southwest Adventure Tours, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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