SoFi

SoFi is an online financial company that offers a range of services, including student loan refinancing, personal loans, mortgages, and investing.

Telephone
Customer service : (855) 456-7634
free : (844) 763-4466
Mailing address
PO Box 654158
Dallas, TX 75265-4158
Website
sofi.com

What you need to know about SoFi

We have not received any recent complaints about SoFi.

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Verified contacts

SoFi customer service executives

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Primary
Arun Pinto
Chief Risk Officer
Secondary
Anna Avalos
Chief People Officer
Chief Executive
Anthony Noto

Frequently asked questions about SoFi

SoFi (Social Finance, Inc.) is based in the United States. It operates primarily within the U.S., offering financial services to American consumers.
SoFi operates as a digital personal finance company and received its banking charter in 2022. SoFi Bank, N.A., is a subsidiary of SoFi Technologies, Inc., and provides banking services, including checking and savings accounts.
Contact SoFi customer service by calling (855) 456-7634. Additionally, SoFi offers support through its website’s help center and via live chat within the SoFi app.
SoFi Technologies, Inc. is a publicly traded company, so it is owned by its shareholders. The company's leadership includes CEO Anthony Noto.
  • Checking and Savings, Personal Loans, Student Loan Refinancing: (855) 456-7634 (Monday to Thursday 5 a.m. to 7 p.m. Pacific time, Friday to Sunday 5 a.m. to 5 p.m. Pacific time)
  • Home Loans: (844) 763-4466 (Monday to Friday 6 a.m. to 3 p.m. Pacific time)
  • Invest: (855) 525-7634 (Monday to Friday 5 a.m. to 5 p.m. Pacific time)
  • Credit Card: (844) 945-7634 (Available 24/7)
  • SoFi @ Work: (833) 277-7634 (Monday to Thursday 5 a.m. to 7 p.m. Pacific time, Friday to Sunday 5 a.m. to 5 p.m. Pacific time)
  • SoFi at Work Benefits: your-benefits@sofi.com
  • Partnerships: partnerwith@sofi.com
  • University/School Relations: schools@sofi.com
  • Press: pr@sofi.com
  • SCRA: SCRA@sofi.org
  • Personal Loans: SoFi Lending Corp., PO Box 654158, Dallas, TX 75265-4158
  • Home Loans: SoFi Lending Corp., PO Box 11733, Newark, NJ 07101-4733
  • Student Loans: MOHELA, PO Box 1022, Chesterfield, MO 63006-1022
  • Invest Contributions: Apex Clearing Corp., 350 N St. Paul St., Ste. 1300, Dallas, TX 75201 (Include your SoFi Invest account number in the memo line)
  • Credit Card: SoFi Credit Card, PO Box 981075, Boston, MA 02298-1075
  • San Francisco: 234 1st Street, San Francisco, CA 94105
  • Healdsburg: 375 Healdsburg Ave., Suite 280, Healdsburg, CA 95448
  • New York City: 860 Washington Street, 2nd Floor, New York, NY 10014

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