Smith & Wesson
Smith & Wesson is an American manufacturer of firearms.
What you need to know about Smith & Wesson
The company responds to most customer complaints in a satisfactory manner.
- Smith & Wesson’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Smith & Wesson with our insider guide or through its executive contacts.
- Smith & Wesson's customer service policies are standard. Here are our frequently asked questions about Smith & Wesson.
How to resolve a problem with Smith & Wesson
Try self-service first
Use our proven resolution methods, or Smith & Wesson’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Smith & Wesson respond?
Call customer service at (800) 331-0852.
Here's how to contact Smith & Wesson via social media.
Smith & Wesson customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Smith & Wesson self-service links
Smith & Wesson customer service policies
Smith & Wesson loyalty program
Smith & Wesson does not have a loyalty program.
Frequently asked questions about Smith & Wesson
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