Smith & Wesson is an American manufacturer of firearms.
How to reach a person at Smith & Wesson
Main: (800) 331-0852
Smith & Wesson Responsiveness rating
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What you need to know about Smith & Wesson
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Smith & Wesson
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Smith & Wesson mailing address
2100 Roosevelt Avenue
Springfield, MA 01104
Smith & Wesson executive customer service contacts
Primary Contact
Jack Jones
Operations Manager
2100 Roosevelt Avenue
Springfield, MA 01104
jjones@smith-wesson.com
Secondary Contact
Luc Hardyn
Vice President Operations
2100 Roosevelt Avenue
Springfield, MA 01104
lhardyn@smith-wesson.com
Chief Executive
Mike Smith
2100 Roosevelt Avenue
Springfield, MA 01104
msmith@smith-wesson.com
How can I contact Smith & Wesson customer service?
To contact Smith & Wesson call (800) 331-0852 or email customerservice@smith-wesson.com.
Does Smith & Wesson have an online chat service?
Yes, Smith & Wesson can be contacted via an online chat service.
Does Smith & Wesson offer warranties on the products?
Yes, Smith & Wesson provides warranties for the firearms it sells.
How to get professional help with your Smith & Wesson problem
If you need help with Smith & Wesson, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.