Sling TV Customer Service Contacts

Sling TV is a streaming service that offers live and on-demand TV channels over the internet, providing an alternative to traditional cable or satellite TV.

How to reach a person at Sling TV

Sling TV Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Sling TV

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Sling TV

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Sling TV mailing address

9601 S Meridian Blvd
Englewood, CO 80112-5905

Sling TV social media channels

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Sling TV executive customer service contacts

Primary Contact
Seth Van Sickel
Senior Vice President, Product and Operations
9601 S Meridian Blvd
Englewood, CO 80112-5905
seth.vansickel@sling.com

LinkedIn

Secondary Contact
Liz Riemersma
Vice President of Strategy, Business Development and International
9601 S Meridian Blvd
Englewood, CO 80112-5905
liz.riemersma@sling.com

LinkedIn

Chief Executive
Gary Schanman
9601 S Meridian Blvd
Englewood, CO 80112-5905
gary.schanman@sling.com

LinkedIn

Frequently asked questions about Sling TV

Does Sling TV customer service have an online contact form?

Yes, you can find the online contact form here.

How can I contact Sling TV customer service?

What are the different Sling TV subscription plans?

Sling TV offers two base plans, Sling Orange and Sling Blue, each with different channel lineups. There is also a combined plan, Sling Orange + Blue, which includes channels from both plans.

How do I sign up for Sling TV?

To sign up for Sling TV, visit its website, select a plan that suits your preferences, and follow the on-screen instructions to create an account and provide payment information.

What devices are compatible with Sling TV?

Sling TV is compatible with a wide range of devices, including smart TVs, streaming media players (such as Roku, Amazon Fire TV, Apple TV), mobile devices (iOS and Android), and gaming consoles (Xbox).

How do I cancel my Sling TV subscription?

You can cancel your Sling TV subscription at any time by logging into your account on its website, navigating to the account settings, and following the cancellation instructions. Alternatively, you can contact customer service for assistance. Call (888) 361-7149 or email support@sling.com.

How can I troubleshoot issues with my Sling TV service?

If you are experiencing issues with your Sling TV service, such as buffering or playback problems, visit its website for troubleshooting guides or contact customer service for personalized assistance. Call (888) 361-7149 or email support@sling.com.

Does Sling TV offer a free trial?

Yes, Sling TV offers a free trial period for new customers. The duration and terms of the free trial may vary, so check its website for current offers and details.

Can I add premium channels or extras to my Sling TV subscription?

Yes, Sling TV offers add-on packages for premium channels (like HBO, STARZ, Showtime) and extra channel bundles (such as sports, news, and international channels). These can be added to your base subscription for an additional cost.

How can I update my payment information or account details?

To update your payment information or account details, log in to your Sling TV account on its website and go to the account settings section. You can make changes to your payment method, address, and other account details there.

Is there a contract or long-term commitment with Sling TV?

No, Sling TV does not require a contract or long-term commitment. You can subscribe on a month-to-month basis and cancel at any time without penalties.

How to get professional help with your Sling TV problem

If you need help with Sling TV, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help