Skullcandy Customer Service Contacts

Skullcandy offers a one-year limited warranty against manufacturing defects for all authentic products, starting from the purchase date. Soft goods may be eligible for exchange, refund, or coupon within 30 days of purchase. If the product was bought on the Skullcandy website. Additional terms may apply.

Products that were bought on the Skullcandy website can be returned by filling out the form on the website to start the refund process.

• Visit product help on the official Skullcandy website.
• Navigate to the “Support” section, usually found at the bottom of the homepage.
• Select the type of product you need help with, such as headphones, earbuds, or speakers.
• Browse through the FAQs and troubleshooting guides to find information related to your issue.
• If your problem persists, look for the “Contact Us” or “Customer Service” link.
• Choose your preferred method of contacting Skullcandy support, such as email, live chat, or phone.
• If prompted, provide the product model, purchase details, and a description of the issue to help the support team assist you efficiently.
• Follow any instructions provided by the customer service representative or support guide to resolve your issue.
• If your product requires repair or replacement, inquire about the warranty policy and follow the steps for processing claims.
• Keep your proof of purchase and product details handy for a smoother support experience.

• Visit the official Skullcandy website by going to www.skullcandy.com.
• Scroll to the bottom of the homepage and click on the “Order status” link, typically located in the “Support” or “Customer Service” section.
• Enter your order number and the email address you used to place the order in the provided fields.
• Click the “Check Status” button to view the current status of your order.
• Review the order details, including shipping status, tracking number, and estimated delivery date.
• If tracking information is available, click on the tracking number to view real-time shipping updates from the carrier.
• If you encounter any issues or have questions about your order, use the “Contact Us” or “Customer Service” option on the website to reach out for assistance.
• Keep your order confirmation email and any related details for reference during your inquiry.

• Go to the official Skullcandy website at www.skullcandy.com.
• Scroll to the bottom of the homepage and click on the “Warranty” or “Support” link, usually found under the “Customer Service” section.
• Review the warranty policy to ensure your product is eligible for a claim based on the purchase date and terms.
• Click on the link or button to begin the warranty claim process. This may be labeled as “File a Claim” or “Start a Warranty Claim.”
• Complete the online warranty form by providing your contact information, product details, and a description of the issue.
• Upload a copy of your proof of purchase, such as a receipt or invoice, if required.
• Submit the form and wait for a confirmation email from Skullcandy with further instructions.
• Follow any additional steps outlined in the email, such as shipping the defective product to an authorized service center.
• Retain any tracking information or correspondence related to your warranty claim for future reference.
• If you do not receive a response within the expected timeframe, contact Skullcandy customer support for assistance.

• Visit the official Skullcandy website at www.skullcandy.com.
• Scroll to the bottom of the homepage and click on the “Returns” or “Return Policy” link under the “Support” or “Customer Service” section.
• Review the return policy to confirm that your product is eligible for a return, considering factors like the return window and product condition.
• Click on the link or button to initiate a return, often labeled as “Start a Return” or “Request a Return.”
• Fill out the return form by entering your order number and email address used during the purchase.
• Select the item(s) you wish to return and provide a reason for the return, if prompted.
• Follow the instructions provided to generate a return shipping label, if applicable.
• Pack the product securely in its original packaging along with any included accessories and documentation.
• Attach the return shipping label to the package and ship it to the address provided in the return instructions.
• Keep a copy of the shipping receipt or tracking number for reference until the return is processed.
• Once Skullcandy receives and inspects the returned item, wait for a confirmation email regarding your refund or replacement.