SKECHERS

SKECHERS is an American company that designs, develops, and sells casual and athletic footwear for men, women, and children.

Telephone
Customer service : (800) 746-3411
Mailing address
228 Manhattan Beach Blvd
Manhattan Beach, CA 90266
Website
skechers.com

What you need to know about SKECHERS

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with SKECHERS

Try self-service first

Use our proven resolution methods, or SKECHERS’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does SKECHERS respond?

Phone support
Representatives are available Monday through Friday from 6 a.m. to 7 p.m. and Saturday from 7 a.m. to 4 p.m. (all times Pacific).
 
Call customer service at (800) 746-3411. 
Email support
SKECHERS does not provide a direct customer service email address. Instead, customers can reach out through the online contact form.
Live chat
SKECHERS offers a live chat service available Monday through Friday from 6 a.m. to 7 p.m. and Saturday from 7 a.m. to 4 p.m. (all times Pacific).
Social media
SKECHERS customer service is active on social media platforms such as Facebook and X.

Here's how to reach SKECHERS via social media.
Help center/FAQ
SKECHERS help center/FAQ provides immediate answers to common questions, offering guidance on orders, shipping, returns, and more.
Verified contacts

SKECHERS customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
David Weinberg
Chief Operating Officer
Chief Executive
Robert Greenberg
Chief Executive

Additional contacts

Michael Greenberg
President

SKECHERS customer service policies

SKECHERS' privacy policy describes how the company collects, uses, and shares information collected from those who interact with its website. It addresses the types of data collected, how they are used, and the measures in place to safeguard privacy.

SKECHERS loyalty program

SKECHERS offers a loyalty program called Skechers Plus, which rewards members with points on purchases, as well as exclusive discounts.

Frequently asked questions about SKECHERS

Call (800) 746-3411.
Yes, SKECHERS has an online chat service.
Skechers shoes are made in various countries, including China, Vietnam, and other parts of Asia. The company also has facilities in the United States for design and manufacturing.

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