Singita Grumeti’s privacy policy outlines how it collects, uses, and protects personal information of those who interact with its services. It details the types of data collected, such as contact and payment information, and explains how the data are used to process bookings.
Singita Grumeti
Singita Grumeti is a conservation business operating within the Grumeti Reserve in Tanzania’s Serengeti ecosystem. It offers safari experiences at its lodges and camps, with a focus on wildlife conservation and sustainable tourism practices.
Mailing address
Sasakwa, Western Serengeti, Mugumu, Serengeti DistrictSimiyu Region, Tanzania
Website
singita.comWhat you need to know about Singita Grumeti
Singita Grumeti's customer service response times can vary depending on the nature of the inquiry and the time of year, but you can generally expect support without long waits.
- Singita Grumeti’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Singita Grumeti with our insider guide or through its executive contacts.
- Singita Grumeti's customer service policies are standard. Here are our frequently asked questions about Singita Grumeti.
How to resolve a problem with Singita Grumeti
Try self-service first
Use our proven resolution methods, or Singita Grumeti’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Singita Grumeti respond?
Phone support
Singita Grumeti's customer service phone response times can vary based on the nature of the inquiry and the time zone difference, but you can typically expect prompt service. Call customer service at
+27-21-683-3424.
+27-21-683-3424.
Email support
Singita Grumeti’s customer service email response times are generally fast. While specific response times can vary depending on the complexity of the inquiry and the time of year, you can typically expect a response within 24 to 48 hours. During peak seasons or holidays, it might take a bit longer. Email Singita Grumeti at enquiries@singita.com.
Live chat
Singita Grumeti does not offer a live chat option directly on the website. However, it provides contact options through email and phone for inquiries, bookings, and customer service.
Social media
Singita Grumeti’s customer service through social media is typically responsive, especially on platforms such as Instagram, Facebook, and X. Response times can vary based on the volume of inquiries and the platform used, but you can generally expect a reply within a few hours to a day. Here's how to reach Singita Grumeti via social media.
Help center/FAQ
Singita Grumeti’s customer service help center or FAQ support likely provides helpful information for common inquiries, but specific response times can vary. If you are able to find the answer in the FAQ section, you won’t need to wait for a response.
Verified contacts
Singita Grumeti customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Singita Grumeti self-service links
Singita Grumeti’s rates for various accommodations, including lodges and camps, are available on the website.
Singita Grumeti customer service policies
Singita Grumeti loyalty program
Singita Grumeti does not have a loyalty program.
Frequently asked questions about Singita Grumeti
Singita is the parent company of Singita Grumeti, which is located in the Western Serengeti, Tanzania, within the Grumeti Reserve.
To contact Singita Grumeti customer service call +27-21-683-3424 or email enquiries@singita.com.
Singita Grumeti offers a selection of lodges and camps, including Singita Sasakwa Lodge, Singita Faru Faru Lodge, and Singita Sabora Tented Camp
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published January 31, 2025. Updated August 6, 2025.