SERVPRO
SERVPRO is a U.S.-based company that provides cleanup and restoration services for fire, water and mold damage in residential and commercial properties.
What you need to know about SERVPRO
The company responds to most customer complaints in a satisfactory manner.
- SERVPRO’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with SERVPRO with our insider guide or through its executive contacts.
- SERVPRO's customer service policies are standard. Here are our frequently asked questions about SERVPRO.
How to resolve a problem with SERVPRO
Try self-service first
Use our proven resolution methods, or SERVPRO’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does SERVPRO respond?
Here's how to reach SERVPRO via social media.
SERVPRO customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
SERVPRO self-service links
SERVPRO customer service policies
SERVPRO loyalty program
SERVPRO does not have a loyalty program.
Frequently asked questions about SERVPRO
Yes, SERVPRO works directly with most major insurance companies and can help manage the claims process.
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