Rockstar Games

Rockstar Games is a company that makes open-world video games like Grand Theft Auto (GTA) and Red Dead Redemption.

Mailing address
622 Broadway
New York, NY 10012
Website
rockstargames.com

What you need to know about Rockstar Games

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How to resolve a problem with Rockstar Games

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Verified contacts

Rockstar Games customer service executives

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Primary
Stephani Roberts
Associate Director, Live Agent Operations, Customer Experience
Secondary
David Farris
Senior Director, Customer Experience
Secondary
Dan Cooper
Vice President of Operations
Chief Executive
Sam Houser

Frequently asked questions about Rockstar Games

To report issues in GTA 5 Online, visit the Rockstar support page.
Refunds are not guaranteed. However, you may be eligible for a refund if:
  • The request is made within 14 days of purchase.
  • The game has not exceeded 2 consecutive hours of runtime after purchase.
Rockstar Games is a subsidiary of Take-Two Interactive Software, Inc.
  • Suspensions reset all game progress, and you may return after the suspension period ends.
  • Bans are permanent, and all access to the game is revoked. This includes forfeiting any in-game currency, even currency purchased with real money.
The co-founder and current president of Rockstar Games is Sam Houser.

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