Rockstar Games is a company that makes open-world video games like Grand Theft Auto (GTA) and Red Dead Redemption.
How to reach a person at Rockstar Games
Rockstar Games Responsiveness rating
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What you need to know about Rockstar Games
We have not received any recent complaints about Rockstar Games.
How to resolve a problem with Rockstar Games
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Rockstar Games mailing address
622 Broadway
New York, NY 10012
Rockstar Games executive customer service contacts
Primary Contact
Stephani Roberts
Associate Director, Live Agent Operations, Customer Experience
622 Broadway
New York, NY 10012
stephani.roberts@rockstargames.com
David Farris
Senior Director, Customer Experience
622 Broadway
New York, NY 10012
david.farris@rockstargames.com
Dan Cooper
Vice President of Operations
622 Broadway
New York, NY 10012
dan@rockstargames.com
Chief Executive
Sam Houser
622 Broadway
New York, NY 10012
sam.houser@rockstargames.com
How to report a problem on GTA 5 online?
To report issues in GTA 5 Online, visit the Rockstar support page.
Does Rockstar refund?
Refunds are not guaranteed. However, you may be eligible for a refund if:
- The request is made within 14 days of purchase.
- The game has not exceeded 2 consecutive hours of runtime after purchase.
Who owns Rockstar Games?
Rockstar Games is a subsidiary of Take-Two Interactive Software, Inc.
What happens if Rockstar suspends/bans you?
- Suspensions reset all game progress, and you may return after the suspension period ends.
- Bans are permanent, and all access to the game is revoked. This includes forfeiting any in-game currency, even currency purchased with real money.
Who is the CEO of Rockstar?
The co-founder and current president of Rockstar Games is Sam Houser.
How to get professional help with your Rockstar Games problem
If you need help with Rockstar Games, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.