Rite Aid Customer Service Contacts

Afterpay is a “buy now, pay later” service that allows customers to purchase items and pay for them in four interest-free installments.

How to reach a person at Rite Aid

Customer service: (800) 748-3243

Rite Aid Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Rite Aid

We have not received any recent complaints about Rite Aid.

How to resolve a problem with Rite Aid

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Rite Aid mailing address

1200 Intrepid Ave
Philadelphia, PA 19112

Rite Aid social media channels

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Rite Aid executive customer service contacts

Primary Contact
Jacquelyn Medley
Customer Service Team Lead
1200 Intrepid Ave
Philadelphia, PA 19112

Secondary Contact
Jim Peters
Chief Operating Officer
1200 Intrepid Ave
Philadelphia, PA 19112

Chief Executive
Matt Schroeder
1200 Intrepid Ave
Philadelphia, PA 19112

Frequently asked questions about Rite Aid

What company owns Rite Aid?

Rite Aid is owned by Rite Aid Corporation, which operates as a standalone company. However, in recent years, Rite Aid has undergone various mergers and acquisitions, including a significant acquisition of its assets by Albertsons Companies, Inc. in 2022.

Does Rite Aid text you when your prescription is ready?

Yes, Rite Aid offers a text notification service to inform customers when their prescriptions are ready for pickup. You can opt-in for this service through your account or at the pharmacy.

What is Rite Aid?

Rite Aid is a retail pharmacy chain in the United States that provides prescription medications, over-the-counter drugs, health and beauty products, and other convenience items. It also offers various health services, including immunizations and health screenings.

Who is the current CEO of Rite Aid?

The current CEO of Rite Aid is Matt Schroeder.

How to get professional help with your Rite Aid problem

If you need help with Rite Aid, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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