Raymond James

Raymond James is a financial services firm providing investment management, financial planning, and wealth management services to individuals, businesses, and institutions.

Telephone
Main : (727) 567-1000
Toll Free : (800) 248-8863
Mailing address
880 Carillon Parkway
St. Petersburg, FL 33716
Website
raymondjames.com

What you need to know about Raymond James

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Raymond James

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Raymond James customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jeffrey Dowdle
Vice President, Customer Service
Secondary
Beth Metz
Client Service Manager
Chief Executive
Paul Reilly

Frequently asked questions about Raymond James

Yes, you can find the online contact form here.
Monday to Friday 8:30 a.m. to 5 p.m. Eastern time.
To reset your password, go to the Raymond James website and click on the “Forgot Password” link on the login page. Follow the instructions provided to reset your password. If you encounter any issues, contact customer service at (800) 248-8863 for assistance.
To update your personal information, log in to your online account and navigate to the account settings section. You can update your information there or contact customer service at (800) 248-8863 for help with changes.
You can check the status of your account or investment by logging into your Raymond James online account. If you need more detailed information or assistance, contact customer service at (800) 248-8863.
You can file a complaint or provide feedback by contacting customer service at (800) 248-8863 directly or by submitting your concerns through the contact form on the website. You may also reach out to your financial advisor or branch manager for assistance.

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