Quark Expeditions is a polar adventure company specializing in expedition cruises to the Arctic and Antarctic regions.
How to reach a person at Quark Expeditions
Main: (877) 585-1235
Quark Expeditions Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Quark Expeditions
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Quark Expeditions
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Quark Expeditions mailing address
112 Merton Street
Suite 400
Toronto, Ontario M4S 2Z8
Quark Expeditions executive customer service contacts
Primary Contact
Sarah Schlederer
Head of Customer Service
112 Merton Street
Suite 400
Toronto, Ontario M4S 2Z8
Sarah.Schlederer@quarkexpeditions
Secondary Contact
Paul Brousseau
Sales and Marketing Executive
112 Merton Street
Suite 400
Toronto, Ontario M4S 2Z8
Paul.Brousseau@quarkexpeditions
Chief Executive
Andrew White
112 Merton Street
Suite 400
Toronto, Ontario M4S 2Z8
Andrew.White@quarkexpeditions
How can I contact Quark Expeditions customer service?
Tel (877) 585-1235 or email guest@quarkexpeditions.com.
Does Quark Expeditions have an online contact form?
Yes, you can find the online contact form here.
When is Quark Expeditions customer service available?
Customer service is available 24/7.
What is the cancellation policy?
Cancellation policies vary based on the type of booking and timing. Call customer service at (877) 585-1235 or email guest@quarkexpeditions.com for more information.
Is travel insurance required?
Travel insurance is highly recommended and may be required. It should cover medical emergencies, trip cancellations, and evacuation.
How to get professional help with your Quark Expeditions problem
If you need help with Quark Expeditions, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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