Poshmark is an online marketplace where people can buy and sell new and secondhand clothing, shoes, and accessories. Users can list items for sale from their own closets, shop for items from other users, and find great deals on a variety of fashion brands.
Poshmark Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Poshmark
We have not received any recent complaints about Poshmark.
How to resolve a problem with Poshmark
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Poshmark mailing address
203 Redwood Shores Pkwy
8th Floor
Redwood City, CA 94065
Poshmark executive customer service contacts
Primary Contact
LyAnn Chhay
Vice President
203 Redwood Shores Pkwy
8th Floor
Redwood City, CA 94065
LyAnn@poshmark.com
Secondary Contact
Tracy Sun
Co-Founder, SVP of Seller Experience
203 Redwood Shores Pkwy
8th Floor
Redwood City, CA 94065
Tracy@poshmark.com
Chief Executive
Manish Chandra
203 Redwood Shores Pkwy
8th Floor
Redwood City, CA 94065
Manish@poshmark.com
How do I contact Poshmark customer service?
You can contact Poshmark customer service by submitting a request through its help center on the website or app.
How do I file a complaint with Poshmark?
Complaints can be filed through the Poshmark help center by submitting a support ticket or emailing support@poshmark.com.
Why am I banned from Poshmark?
Users can be banned from Poshmark for violating community guidelines, such as engaging in prohibited items, fraudulent activity, or inappropriate behavior. For specific reasons, contact Poshmark support at support@poshmark.com.
Who pays for shipping on Poshmark?
Buyers typically pay for shipping on Poshmark, although sellers can offer free shipping as a promotion.
How to get professional help with your Poshmark problem
If you need help with Poshmark, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help