Pettable
Pettable is a service that helps pet owners obtain legally recognized documentation for an emotional support animal.
What you need to know about Pettable
The company responds to most customer complaints in a satisfactory manner.
- Pettable’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Pettable with our insider guide or through its executive contacts.
- Pettable's customer service policies are standard. Here are our frequently asked questions about Pettable.
How to resolve a problem with Pettable
Try self-service first
Use our proven resolution methods, or Pettable’s self-service links below.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
How fast does Pettable respond?
7 days a week, from 9 a.m. to 5 p.m. Eastern time.
Response time for phone queries is typically within a few minutes, although wait times may vary depending on call volume
Call customer service at (855) 920-0323.
7 days a week, from 9 a.m. to 5 p.m. Eastern time.
Email response times are typically within 24 to 48 hours during business hours, though this may vary depending on the volume of inquiries.
Email Pettable at support@pettable.com.
7 days a week, from 9 a.m. to 5 p.m. Eastern time.
Live chat response times are typically immediate during business hours, though wait times may vary depending on the volume of inquiries.
7 days a week, from 9 a.m. to 5 p.m. Eastern time.
Social media response times are typically within 24 to 48 hours during business hours, though response times may vary depending on the volume of inquiries.
Here's how to reach Pettable via social media.
Pettable customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Pettable self-service links
Pettable customer service policies
Pettable loyalty program
Pettable does not have a loyalty program.
Frequently asked questions about Pettable
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