Papa Murphy’s is a franchise take-and-bake pizza chain in the U.S. and Canada.
How to reach a person at Papa Murphy’s
Papa Murphy's Responsiveness rating
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What you need to know about Papa Murphy’s
The company responds to most customer complaints in a satisfactory manner.
- Papa Murphy’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Papa Murphy’s with our insider guide or through its executive contacts.
- Papa Murphy’s customer service policies are standard. Here are our frequently asked questions about Papa Murphy’s.
Papa Murphy’s customer service response times
Papa Murphy’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Papa Murphy’s does not have an overall customer service phone number. |
| Email support | Papa Murphy’s website does not have a dedicated email address for customer inquiries; however, it does offer an online contact form for submitting questions or concerns. |
| Live chat | The live chat feature at Papa Murphy’s is currently unavailable. |
| Social media | Papa Murphy’s is active on social media platforms such as Facebook, X, and Instagram. Here’s how to reach Papa Murphy’s via social media. |
| Help center/FAQ | Papa Murphy’s help center/FAQ offers immediate answers to common questions about menu items, orders, promotions, and store locations. |
How to resolve a problem with Papa Murphy’s
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Papa Murphy’s mailing address
8000 NE Parkway Drive
Suite 100
Vancouver, WA 98662
Papa Murphy’s loyalty program
Papa Murphy’s offers a loyalty program called MySLICE Rewards, which allows customers to earn points with every purchase.
Papa Murphy’s social media channels
Papa Murphy’s executive customer service contacts
Primary Contact
Jaime Wilson
Senior Director of Operations Services
8000 NE Parkway Drive
Suite 100
Vancouver, WA 98662
jaime.wilson@papamurphys.com
Secondary Contact
Al Hank
Chief Operating Officer
8000 NE Parkway Drive
Suite 100
Vancouver, WA 98662
al.hank@papamurphys.com
Chief Executive
John Barr
8000 NE Parkway Drive
Suite 100
Vancouver, WA 98662
john.barr@papamurphys.com
Papa Murphy’s customer service policies
What is Papa Murphy's' privacy policy?
Papa Murphy’s privacy policy describes how the company collects, uses and shares the personal information of those who visit its website or use its services.
What are Papa Murphy's terms of use?
Papa Murphy’s terms of use set forth the rules and guidelines for accessing and using the website, services, and products.
Papa Murphy’s self-service links
Can I track my Papa Murphy's order online?
Yes, visit the website, log into your account, and navigate to the “order tracking” section to check the status of your order.
How do I view my Rewards?
Visit the website, log into your account, and navigate to the “Rewards” section to view your points and available rewards.
How can I update my account information?
Visit the website, log into your account, and go to the “Account Settings” section to update your personal information, including your email address, phone number, and password.
How can I contact Papa Murphy's customer service?
Visit the website and navigate to the “Contact Us” page. You can reach customer service through the online contact form.
Does Papa Murphy's have an online chat service?
Yes, Papa Murphy’s has an online chat service.
Are there gluten-free options at Papa Murphy's?
Yes, Papa Murphy’s offers a gluten-free crust for certain pizzas.
How to get professional help with your Papa Murphy's problem
If you need help with Papa Murphy's, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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