Papa Johns Customer Service Contacts

Papa John’s is a pizza chain offering delivery and carryout options.

How to reach a person at Papa Johns

Papa Johns Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Papa Johns

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Papa Johns

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Papa Johns mailing address

2002 Papa Johns Boulevard
Louisville, KY 40299

Papa Johns social media channels

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Papa Johns executive customer service contacts

Primary Contact
Rob Grimaldi
Operations Manager
2002 Papa Johns Boulevard
Louisville, KY 40299
rob_grimaldi@papajohns.com

LinkedIn

Secondary Contact
Michael Jacobsen
Director of Operations
2002 Papa Johns Boulevard
Louisville, KY 40299
michael_jacobsen@papajohns.com

LinkedIn

Chief Executive
Todd Penegor
2002 Papa Johns Boulevard
Louisville, KY 40299
todd_penegor@papajohns.com

LinkedIn

Frequently asked questions about Papa Johns

How can I contact Papa Johns customer service?

To contact Papa Johns call (877) 547-7272 or email customerservice@papajohns.com.

Does Papa Johns have an online chat service?

Yes, Papa Johns can be contacted via an online chat service.

How can I track my Papa John's order?

You can track your order through the website.

How to get professional help with your Papa Johns problem

If you need help with Papa Johns, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.