Oscar Health is a health insurance company known for its technology-driven approach to providing affordable and accessible healthcare coverage.
Oscar Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Oscar
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with AARP
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Oscar mailing address
295 Lafayette Street
New York, NY 10012
Oscar executive customer service contacts
Primary Contact
Jesse Horowitz
Chief Product Officer
295 Lafayette Street
New York, NY 10012
Jesse.Horowitz@hioscar.com
Secondary Contact
Okiki Louis
President of Oscar Medical Group
295 Lafayette Street
New York, NY 10012
Okiki.Louis@hioscar.com
Chief Executive
Mark Bertolini
295 Lafayette Street
New York, NY 10012
Mark.Bertolini@hioscar.com
When can I contact Oscar customer service?
Monday to Friday 8 a.m. to 8 p.m.
How do I find a doctor or specialist in the Oscar Health network?
You can use the provider search tool on the Oscar Health website or app to find doctors, specialists, and healthcare facilities within their network.
How can I update my personal information or manage my account?
You can update your personal information and manage your account through the Oscar website or mobile app by logging into your account.
Where is Oscar Health available?
Oscar operates in several states across the U.S. Availability can vary by state and region, so it’s important to check if they offer plans in your area.
How to get professional help with your Oscar problem
If you need help with Oscar, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help