O.F. Mossberg & Sons

O.F. Mossberg & Sons is an American firearms manufacturer that produces shotguns and rifles.

Telephone
Main : (800) 363-3555
Mailing address
7 Grasso Avenue
North Haven, CT 06473
Website
mossberg.com

What you need to know about O.F. Mossberg & Sons

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with O.F. Mossberg & Sons

Try self-service first

Use our proven resolution methods, or O.F. Mossberg & Sons’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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How fast does O.F. Mossberg & Sons respond?

Phone support
O.F. Mossberg & Sons offers customer service phone support during business hours, typically from 8 a.m. to 4:30 p.m. Eastern time, Monday through Friday. Response times can vary based on the volume of inquiries.

Call customer service at (800) 363-3555.
Email support
O.F. Mossberg & Sons provides a contact form on the website for general inquiries. Email response times may vary, but the company typically aims to respond within 1 to 2 business days.
Live chat
O.F. Mossberg & Sons does not offer live chat support on the website. Customer service is available through phone, email, and online help center/FAQ section.
Social media
O.F. Mossberg & Sons is active on several social media platforms, including Facebook, Instagram, and X. While the company does not provide direct customer support through social media, users can reach out via direct message or post inquiries, and the company may respond during business hours (8 a.m. to 4:30 p.m. Eastern time, Monday through Friday).

Here's how to reach O.F. Mossberg & Sons via social media.
Help center/FAQ
O.F. Mossberg & Sons has a help center and FAQ section on its website. This resource covers a wide range of topics, including product support, warranty information, firearm safety, and general troubleshooting. It’s available 24/7, so users can access it anytime for quick answers.
Verified contacts

O.F. Mossberg & Sons customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ryan Hilts
Director of Manufacturing Operations
Secondary
Douglas Bell
President and Chief of Operations
Chief Executive
Alan Mossberg
Chief Executive

O.F. Mossberg & Sons customer service policies

O.F. Mossberg & Sons' privacy policy outlines how the company collects, uses, and protects the personal information of those who you interact with their website and services.

O.F. Mossberg & Sons loyalty program

O.F. Mossberg & Sons does not have a loyalty program.

Frequently asked questions about O.F. Mossberg & Sons

Call (800) 363-3555.
Mossberg offers a limited lifetime warranty on its firearms. This warranty covers defects in materials or workmanship but does not cover damages caused by misuse or accidents.
Mossberg firearms are available at licensed firearms dealers and retailers across the United States and internationally.

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