O.F. Mossberg & Sons is an American firearms manufacturer that produces shotguns and rifles.
O.F. Mossberg & Sons Responsiveness rating
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What you need to know about O.F. Mossberg & Sons
The company responds to most customer complaints in a satisfactory manner.
- O.F. Mossberg & Sons’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with O.F. Mossberg & Sons with our insider guide or through its executive contacts.
- O.F. Mossberg & Sons’ customer service policies are standard. Here are our frequently asked questions about O.F. Mossberg & Sons.
O.F. Mossberg & Sons customer service response times
O.F. Mossberg & Sons’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | O.F. Mossberg & Sons offers customer service phone support during business hours, typically from 8 a.m. to 4:30 p.m. Eastern time, Monday through Friday. Response times can vary based on the volume of inquiries. Call customer service at (800) 363-3555. |
| Email support | O.F. Mossberg & Sons provides a contact form on the website for general inquiries. Email response times may vary, but the company typically aims to respond within 1 to 2 business days. |
| Live chat | O.F. Mossberg & Sons does not offer live chat support on the website. Customer service is available through phone, email, and online help center/FAQ section. |
| Social media | O.F. Mossberg & Sons is active on several social media platforms, including Facebook, Instagram, and X. While the company does not provide direct customer support through social media, users can reach out via direct message or post inquiries, and the company may respond during business hours (8 a.m. to 4:30 p.m. Eastern time, Monday through Friday). Here’s how to reach O.F. Mossberg & Sons via social media. |
| Help center/FAQ | O.F. Mossberg & Sons has a help center and FAQ section on its website. This resource covers a wide range of topics, including product support, warranty information, firearm safety, and general troubleshooting. It’s available 24/7, so users can access it anytime for quick answers. |
How to resolve a problem with O.F. Mossberg & Sons
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.O.F. Mossberg & Sons mailing address
7 Grasso Avenue
North Haven, CT 06473
O.F. Mossberg & Sons loyalty program
O.F. Mossberg & Sons does not have a loyalty program.
O.F. Mossberg & Sons social media channels
O.F. Mossberg & Sons executive customer service contacts
Primary Contact
Steve Clark
Executive VP, Operations
7 Grasso Avenue
North Haven, CT 06473
sclark@mossberg.com
Secondary Contact
Douglas Bell
President and Chief of Operations
7 Grasso Avenue
North Haven, CT 06473
dbell@mossberg.com
Chief Executive
Alan Mossberg
Co-Owner
7 Grasso Avenue
North Haven, CT 06473
alanmossberg@mossberg.com
O.F. Mossberg & Sons customer service policies
What is O.F. Mossberg & Sons' privacy policy?
O.F. Mossberg & Sons’ privacy policy outlines how the company collects, uses, and protects the personal information of those who you interact with their website and services.
What are O.F. Mossberg & Sons' terms of use?
O.F. Mossberg & Sons’ terms of use govern your access to and use of their website and services.
What is O.F. Mossberg & Sons' recall policy?
O.F. Mossberg & Sons has implemented recall policies to ensure the safety and quality of its products. When a safety issue is identified, the company initiates a recall to address the problem.
O.F. Mossberg & Sons self-service links
How do I register my Mossberg firearm?
Visit the website. Navigate to the firearm registration page and provide the required details, such as the model and serial number of your firearm.
Can I buy Mossberg parts or accessories online?
Yes, Mossberg sells parts and accessories through its website and authorized retailers.
How do I update my contact information with Mossberg?
Visit the website. Navigate to the “Contact Us” section at the bottom of the homepage or in the support menu. You’ll find a contact form where you can submit your updated details, including your name, address, phone number, and email address.
How can I contact O.F. Mossberg & Sons customer service?
Call (800) 363-3555.
What is the warranty on Mossberg firearms?
Mossberg offers a limited lifetime warranty on its firearms. This warranty covers defects in materials or workmanship but does not cover damages caused by misuse or accidents.
Where can I buy Mossberg firearms?
Mossberg firearms are available at licensed firearms dealers and retailers across the United States and internationally.
How to get professional help with your O.F. Mossberg & Sons problem
If you need help with O.F. Mossberg & Sons , you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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