Northern Trust

Northern Trust is a global financial services company that provides wealth management, asset management, and banking solutions.

Telephone
Main : (888) 635-5350
Mailing address
50 South LaSalle Street
Chicago, IL 60603
Website
northerntrust.com

What you need to know about Northern Trust

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Northern Trust

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Northern Trust customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Lisa Chen
Head of Client Services
Secondary
Cathy Nguyen
Senior Head of Client Services
Chief Executive
Michael G. O’Grady
Chief Executive
Chief Executive
Michael G. O'Grady
Vice President, Customer Service

Frequently asked questions about Northern Trust

Yes, you can find the online contact form here.
On the login page of Northern Trust Online Banking, click on "Forgot Password?" and follow the instructions to reset your password.

Outdated info? Report it here