Noridian Healthcare Solutions Customer Service Contacts

Noridian Healthcare Solutions provides administrative services for government healthcare programs, including Medicare and Medicaid.

How to reach a person at Noridian Healthcare Solutions

Noridian Healthcare Solutions Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Noridian Healthcare Solutions

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Noridian Healthcare Solutions

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Noridian Healthcare Solutions mailing address

4510 13th Ave S
Fargo, ND 58103

Noridian Healthcare Solutions social media channels

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Noridian Healthcare Solutions executive customer service contacts

Primary Contact
Cathy Benoit
Senior Vice President, Customer Relations
4510 13th Ave S
Fargo, ND 58103
cathy.benoit@noridiansolutions.com

LinkedIn

Secondary Contact
Troy Aswege
Senior Vice President, Operations
4510 13th Ave S
Fargo, ND 58103
troy.aswege@noridiansolutions.com

LinkedIn

Chief Executive
Jon Bogenreif
4510 13th Ave S
Fargo, ND 58103
jon.bogenreif@noridiansolutions.com

LinkedIn

Frequently asked questions about Noridian Healthcare Solutions

Does Noridian Healthcare Solutions have an online contact form?

Yes, you can find the online contact form here.

How can I contact Noridian Healthcare Solutions customer service?

What should I do if I have a question about my Medicare claim?

For questions regarding your Medicare claim, contact the customer service department at (800) 633-4227 or visit the Noridian Healthcare Solutions website for more information.

How do I submit a claim to Noridian Healthcare Solutions?

To submit a claim, follow the guidelines provided on the Noridian Healthcare Solutions website or refer to the provider manual. Claims can usually be submitted electronically or via paper forms as specified by the program.

Where can I find resources and training materials for providers?

Providers can find resources and training materials on the Noridian Healthcare Solutions website under the “Provider Education” section. This includes webinars, tutorials, and documentation to assist with various processes.

How do I check the status of a submitted claim?

You can check the status of a submitted claim by logging into the Noridian Medicare Portal or contacting customer service at (800) 633-4227 for assistance.

What if I need to update my provider information?

To update your provider information, complete the necessary forms available on the Noridian Healthcare Solutions website and submit them as instructed. Customer service can also provide guidance on this process. Call (800) 633-4227.

How do I appeal a denied claim?

To appeal a denied claim, follow the appeal instructions provided in the denial notification. Detailed steps and forms are available on the Noridian Healthcare Solutions website.

What is the best way to stay updated with policy changes?

To stay updated with policy changes, providers should regularly check the Noridian Healthcare Solutions website, subscribe to email notifications, and participate in educational webinars and workshops.

Can I access my account information online?

Yes, you can access your account information online through the Noridian Medicare Portal, where you can view claim status, eligibility, and other pertinent information.

How to get professional help with your Noridian Healthcare Solutions problem

If you need help with Noridian Healthcare Solutions, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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