Navy Federal Credit Union Customer Service Contacts

Navy Federal Credit Union provides banking services, like savings accounts, loans, and credit cards, mainly to members of the military, veterans, and their families.

How to reach a person at Navy Federal Credit Union

Customer service: (888) 842-6328

Navy Federal Credit Union Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.

What you need to know about Navy Federal Credit Union

We have not received any recent complaints about Navy Federal Credit Union.

How to resolve a problem with Navy Federal Credit Union

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Navy Federal Credit Union mailing address

1932 Wynnton Road
Columbus, Georgia 31999

Navy Federal Credit Union social media channels

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Navy Federal Credit Union executive customer service contacts

Primary Contact
Kara Matusak
Strategic Communications Lead, Availability Management
1932 Wynnton Road
Columbus, Georgia 31999
Kara_Matusak@navyfederal.org

Secondary Contact
John Collins
Chief Financial Officer
1932 Wynnton Road
Columbus, Georgia 31999
John_Collins@navyfederal.org

Chief Executive
Dietrich Kuhlmann
1932 Wynnton Road
Columbus, Georgia 31999
Dietrich_Kuhlmann@navyfederal.org

Frequently asked questions about Navy Federal Credit Union

How do I talk to a person at Navy Federal?

Contact Navy Federal by calling its customer service number at (888) 842-6328.

What is the email format for Navy Federal Credit Union?

The typical email format for Navy Federal Credit Union is [first]_[last]@navyfederal.org.

What bank merged with Navy Federal Credit Union?

Navy Federal Credit Union has not merged with any other banks, as it is a standalone credit union.

How do I notify Navy Federal of international travel?

Notify Navy Federal of international travel through their mobile app, online banking, or by calling their customer service.

Who is the CEO of Navy Federal Credit Union?

The CEO of Navy Federal Credit Union is Dietrich Kuhlmann.

How to get professional help with your Navy Federal Credit Union problem

If you need help with Navy Federal Credit Union, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.